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  1. Mar 29, 2019 · If you suspect an email isn’t genuine, please don’t click on any of the links. Here’s what you should do with the email: Forward the suspicious email to our dedicated mailbox – phishing@virginmedia.com. Mark the email as spam and delete it after you’ve sent it to us.

  2. Learn how to spot a scam email and how to avoid email scams, plus information on telephone scams, text scams and the latest reported scams imitating Virgin Media.

  3. May 30, 2024 · The email address identifies it as a scam email. You've made several topics on scam emails and phone calls. There is a lot of useful info from the Met Police below on various scams and fraud crimes. https://www.met.police.uk/police-forces/metropolitan-police/areas/campaigns/2019/little-guide-preven...

  4. Oct 4, 2024 · That's a genuine VM email. VM have identified a set of ex-customers who still have an active Virgin Media email account. These should have been closed around 90 days after the broadband account was cancelled.

  5. Jul 16, 2023 · Virgin Media users should remain vigilant when checking their daily dose of emails. That's the latest update from the Internet Service Provider (ISP) who has just sent out another reminder...

  6. My Virgin Media email has been hacked . If you’re concerned your account has been accessed by someone else, or you’ve noticed spam being sent from your Virgin Media email address, follow our practical advice.

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  8. Oct 28, 2024 · No doubt someone will tell me that I should have organised my twenty plus years of emails and contacts better but whoever made this decision should know that by and large, many the people affected are now relatively elderly and not as tech savvy as many younger folk, which meant that the time given between the email announcing the termination of the service and being denied access to their ...

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