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  1. Aug 2, 2023 · 2. Reduce medical billing and back-end collection costs. Time-of-service payments can address the amount owed for a particular visit, as well as outstanding balances. A payment terminal can help with collection efficiency and can manage online and offline sales, refunds and payouts. Your billing department and administration team will realize ...

  2. Feb 23, 2024 · A TransUnion Healthcare study found that nearly 68% of patients don’t fully pay their medical bills. Collecting payments at the time of service can reduce the need to follow up on payments later. Practices may be able to offer a discount for prompt payment, in the case of self-pay patients.

  3. Estimate the patient’s responsibility. Collect as much of that as possible before, or just after, medical services are provided. Provide a number of payment options to make it easy for patients to pay. Establish an effective program to collect amounts that patients cannot pay at the time of service. Monitor the success of collection efforts [1]

  4. May 30, 2023 · Don't assume you have to pay the total listed on a bill. Health care providers often charge various amounts depending on whether you have insurance and which company provides coverage. “When ...

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  5. Collecting amounts due from patients at the time of service, or at the point of care (POC), offers numerous benefits to practices, such as reducing accounts receivable, increasing cash flow, reducing medical billing and back-end collection costs, decreasing the administrative burdens of tracking and writing off bad patient debt and managing the growing portion of practice revenue generated ...

  6. A succinct approach. Clear communication is crucial when requesting payment. Your staff member should maintain eye contact while greeting the patient and assertively (not aggressively) asking for ...

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  8. The key in dealing with patients who don’t want to pay is to stand your ground. Be calm, be polite and keep referring to the payment policy. It will inform your nonpaying patients what they can ...

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