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  1. The CapOne payment was for over $1000, making the account negative $900+, it was paid and we were charged an overdraft fee. We contacted the credit union and filed a fraud claim, they killed my husband’s debit card, started the fraud process and advised us to call the police and file a report which we will do today.

  2. Aug 25, 2022 · How to identify phishing emails & scams. Smishing, vishing, and pharming are all similar versions of the same scam. The goal is to steal your information and/or money by taking advantage of the trust you have with an institution, friend, or family member.

    • Types of Scams
    • Identifying A Scam
    • Protecting Yourself

    Account lockout A person receives a fake message from their bank saying that if they don’t click a link, they’ll be locked out of their account with no access to their money. Once they click the link, they’ll be brought to a page asking them to enter their financial information. Bank fraud calls The scammer is calling to alert the person to potenti...

    Scams can come in many different forms, but here are some common signs to help you identify them. If you receive a call, email or text with any of the following characteristics, a scam may be in progress: 1. A request to share personal information 2. The use of threatening language 3. A promise of something in return for doing what’s being asked of...

    Here are some ways you can protect yourself and your account information from scams: 1. Don’t respond to any requests asking for your personal information 2. If you suspect a scam, call us using the number on the back of your card 3. Research the seller and their products before making a purchase 4. Don’t purchase gift cards on behalf of others or ...

  3. Apr 26, 2021 · If you’ve received a suspicious communication that targets you as a Capital One customer, do the following: Do not respond or engage with the sender. Capital One will never: Ask you for your personal identification number (PIN) or online banking password.

  4. Feb 10, 2022 · The "recent winners" page was the same on both Consumer Digital Survey and DLZoffers. In sum, the $500 Capital One Gold Card email was nothing more than a survey scam.

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  6. Scammers may target you with text messages to gain sensitive information. Verify the SMS texts or emails are coming from the usual Capital One email domain and short code (a 5 or 6 digit phone number that is used to send text messages at scale). Resist the pressure to act immediately.

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