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  1. If you're with O2 Insure, you'll be covered if the worst happens to your phone or tablet. Accidental loss, theft or damage – our tablet and phone insurance aims to provide you with that extra peace of mind. After all, we know just how important your device is.

  2. Lost or stolen device? No need to worry, there are lots of ways to get help. We can block your device and send you a new sim with your existing number. And if you have phone insurance, we'll also help you make a claim and get a replacement.

  3. Nov 13, 2021 · Hi @AnitaKN - assuming you have it with O2 Insurance, your bill may help show that monthly payment. Meantime, this is info on O2's website regarding O2 Insure, assuming you have not taken out insurance with a different provider/insurer, or have it covered on a household contents policy.

  4. May 31, 2023 · I would like to add a full insurance cover on to my phone plan. This is not O2, @AndreiLazar - and for O2 insurance, this applies: You can sign up at any point within 28 days of buying a device, including if you upgrade. You need to be over 18 to get O2 Insure.

  5. How do I get O2 mobile phone insurance? Think our mobile phone insurance is right for you? You can add it once you've chosen your tariff - before you complete your order. You can also ask in-store or contact us.

  6. Oct 21, 2019 · Firstly report phone stolen so that a new sim with your number can be arranged Guide: Lost or Stolen O2 Device? - How to Report it . My experiance of O2 insurance was very goo with a quick turnaround but as you say, it's not always the case, so stay in touch with them to keep an eye on your claim.

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  8. What to do if your phone is lost, stolen or damaged. You must contact O2 Customer Services and the relevant authorities within 24 hours if your mobile is lost or stolen, or within 14 days if your handset is accidentally damaged. See full details below.