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Sep 29, 2021 · Simple changes in behavior can help foster a better relationship between patient and provider, as well as help increase the quality of care. Consider the recommended strategies for communication in health care and how they can help overcome barriers.
In addition to using therapeutic communication techniques, avoiding nontherapeutic responses, and overcoming common barriers to communication, there are additional strategies for promoting effective communication when providing patient-centered care.
- 2021
Aug 22, 2023 · Features of effective or quality communication include involving patients in decisions, allowing patients to speak without interruptions, encouraging a patient to ask questions and answering the questions, using a language that the patient understands, paying attention to the patient and discussing the next steps [5].
- TAKE A SEAT. The simple act of sitting down can make a conversation feel less hurried, more open, and friendlier. In fact, evidence suggests that taking a seat with your patients (as opposed to standing) can improve patient satisfaction by improving patient perception of the visit.
- EXPECT THERE TO BE MORE. When you're feeling pressed for time, it's natural to want to maintain some control over the office visit timeline and agenda.
- “BATHE” YOUR PATIENTS. The BATHE technique is a patient interview technique that consists of five components. Although BATHE was originally developed as a form of brief psychotherapy,8 the questions by their very nature provide a broader perspective of social concerns, stressors, and other life events with which a patient may be dealing.
- BE REASSURING. Physicians face the challenging task of easing patients' fears and concerns regarding their health. Often, in the face of diagnostic uncertainty, there exists a temptation to order an array of tests “just to be sure.”
Nov 8, 2022 · Seven themes of communication strategies were found: (a) preparation; (b) exploration and assessment; (c) family involvement; (d) provision and tailoring of information; (e) empathic emotional responses; (f) reframing and revisiting the goals of care; and (g) conversation closure. Conclusions:
Sep 3, 2021 · When communication in the nurse-patient dyad is patient-centered, it becomes therapeutic. It allows for trust and mutual respect in the care process, thereby promoting care practices that address patients’ and caregivers’ needs, concerns, and preferences.
KEY POINTS. When patients and physicians communicate well, outcomes are better, and patients are engaged in their health care. Making a non-medical “connection” with the patient at the...
