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- The assertion that “the customer is always right” is an expression that has become popular in the business world and refers to the idea that, in a commercial transaction or interaction with a customer, the customer’s opinion and desires should be considered as the highest priority.
primitiveagency.com/is-the-customer-always-right-what-it-means-why-it-matters/Is The Customer Always Right? What It Means + Why It Matters
Feb 24, 2023 · The phrase ‘the customer is always right’ shouldn’t imply that the customer is never wrong. Instead, your business should use this philosophy to ensure that the customer — and their needs — are always your first priority.
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge , John Wanamaker and Marshall Field .
What Is the Meaning of “The Customer Is Always Right”? “The customer is always right” is a pretty common saying used in the business world because it emphasizes the importance of providing the best possible customer service so your patrons are satisfied and come back.
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Jul 11, 2024 · When you have to balance the goals of customer satisfaction, loyalty, and a memorable customer experience with company profitability, what does “the customer is always right” truly mean in a practical sense? And how should the principle be applied in real life?
The assertion that “the customer is always right” is an expression that has become popular in the business world and refers to the idea that, in a commercial transaction or interaction with a customer, the customer’s opinion and desires should be considered as the highest priority.
‘The customer is always right’ is a trading slogan that states a company’s keenness to be seen to put the customer first. The implied suggestion is that the company is so customer focussed that they will say the customer is right, even if they aren’t.
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Nov 7, 2024 · “The customer is always right” is a business motto that highlights a company’s dedication to delivering excellent customer service to ensure satisfaction and loyalty. This slogan emphasizes the importance of valuing the customer’s perspective, even if it may only sometimes be accurate.
