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What does it mean when a text message is undelivered? Whether you’re an individual looking to send a group SMS or a professional needing to communicate with your team on the go, there are plenty of reasons why messages may not reach their intended recipient.
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The “undelivered” status indicates that your message did not reach the recipient’s device and the delivery process was unsuccessful. Unlike the “failed” status, which suggests a specific reason for non-delivery, “undelivered” is a more general status that encompasses a range of issues. Some common causes of undelivered messages include:
Jan 8, 2024 · Why do some text messages say delivered and some do not? This problem can be caused by a number of factors, including poor internet connections, spam filters, incorrect phone numbers, and others. Hopefully, this article helped you understand why your messages stay undelivered.
- Cell phone carrier problems. If the recipient's mobile phone provider is having trouble, messages won't be delivered. The same can be true if your provider is having network trouble, which tells you there was a problem on the recipient carrier's end.
- The recipient turned off texts. If the recipient turned off SMS through their provider, messages won't be delivered. It's also possible the recipient disabled SMS in their phone's settings—especially if the recipient has an iPhone and is only accepting iMessages.
- Their phone is off. If you text somebody while their phone is off, it won't be delivered until it's back on. You can try calling the recipient to see if their phone is powered on.
- The recipient has turned on airplane mode. SMS texts won't be delivered if the person you're texting enabled airplane mode. In this case, you'll need to wait until they turn off airplane mode for the message to be delivered.
- The recipient's phone is switched off. If you get a busy signal while calling, you try again later. But in the case of a message not delivered on the first try, it is automatically re-sent at certain intervals.
- False negative. Sending SMS text messages also requires receiving delivery reports (DLR) from carriers or operators. When the operator fails to respond with the correct receipt, the sender isn't notified of the delivery, and it's marked as a 'Failed' message.
- The number is roaming (abroad) When trying to contact a number that is currently outside of its home country, you might notice that you can't send text messages to it as easily as before.
- The sender you are using is prohibited. Sometimes, your message won't deliver because some countries or operators block certain types of senders or A2P messaging platforms.
Jun 13, 2024 · What does it mean when your message doesn’t say delivered? If your message doesn’t show “delivered,” it could indicate that the recipient’s device is turned off, out of service, or experiencing network issues.
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Sep 11, 2024 · Is your messages not sending? Find here common reasons and a quick fix for why your texts aren't delivering to a certain person on Android & iPhone.
