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  1. Invalid Message: Plivo runs basic validations on the message content when a send message API request is received, but some messages may be rejected by downstream ...

    • Troubleshooting

      You can use the Plivo Lookup API to avoid sending messages...

  2. You can use the Plivo Lookup API to avoid sending messages to invalid or inaccessible numbers, which can help you save money on your campaign. The Lookup API determines whether a number is a real phone number and belongs to an operator.

    Http Status Codes
    Plivo Error Codes
    Reason
    Description
    401
    401
    Auth ID and/or Auth Token is invalid.
    You receive this response when you use ...
    402
    402
    Account does not have sufficient balance ...
    Prepaid account has insufficient balance.
    403
    403
    Account is forbidden from accessing ...
    Customer has not been subscribed to the ...
    404
    404
    Phone number is invalid or does not exist.
    Phone number is either invalid or doesn’t ...
  3. Feb 16, 2017 · If SMS delivery issues do persist, try these actions. Check that you’ve set the correct “src”and “dst” phone numbers. You could be successfully sending and receiving text messages to an incorrect phone number.

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  5. Mar 18, 2021 · Related articles. How do I know if a call was blocked due to geo permissions? What are the different SMS statuses in Plivo? How to Export Call Detail Records (CDR)

  6. Message. The Message object; Send SMS/MMS; Bulk messaging; Retrieve a message; List all messages; List MMS media; Message status callbacks; Handling incoming SMS/MMS; Compliance. 10DLC. Profile. The Profile object; Create a profile; Retrieve all profiles; Retrieve a specific profile; Update a profile; Delete a profile; Brand. The Brand object

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  8. Apr 29, 2024 · The description provided against each code should provide you guidance and next steps. If you are unable to figure out a way forward, get in touch with our support team by sharing the message UUID of the affected message and providing any other information that might be relevant.

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