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These stages are: recognition of need or problem, information search, comparing the alternatives, purchase and post-purchase evaluation. This simple model clearly illustrates and explains how the consumers make a purchasing decision.
Consumer decision-making involves many factors influencing how we evaluate, select, and buy products or services. Knowing these factors is critical for marketers to target their audience and create strategies that meet consumer needs and wants.
Dec 1, 2021 · The first group of models focuses on identifying the key elements that comprise consumer behavior. They illustrate the stages of the decision-making process, influencing factors, and broad variable relationships.
- Susana Santos, Helena Martins Gonçalves
- 2021
Jul 11, 2024 · In this post, we'll examine the many phases of the consumer decision-making process and uncover secrets to win customers over at each level. We’ll also share some practical, real-life examples and templates that’ll help you along the way.
Jun 1, 2009 · The decision-making process is now a circular journey with four phases: initial consideration; active evaluation, or the process of researching potential purchases; closure, when consumers buy brands; and postpurchase, when consumers experience them.
The consumer decision-making process involves five basic steps. This is the process by which consumers evaluate making a purchasing decision. The 5 steps are problem recognition, information search, alternatives evaluation, purchase decision and post-purchase evaluation.
Dec 18, 2023 · This blog post aims to dissect this intricate process, providing insights into the steps consumers take before making a purchase. We'll delve into the factors that influence these decisions, from the initial recognition of a need to the final purchase and post-purchase evaluation.