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- A £31bn merger between mobile networks Virgin Media and O2 has been provisionally approved by the UK's competition watchdog. It will create one of the UK's largest entertainment and telecoms firms, which could become a major rival to BT.
Virgin Mobile customers will enjoy more data, perks, and benefits with O2 coverage. What’s happening and when? Following Virgin Media and O2’s merger in June 2021, we’ve moving all Virgin Mobile customers over to O2’s range of plans.
- Mobile Help & Support - Virgin Media
Experiencing mobile issues with your Virgin Media? From...
- Virgin Mobile customers begin move to O2
Exact details of the changes and steps will be outlined...
- Mobile Help & Support - Virgin Media
Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.
As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof.
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
- Customers Will Be Gradually Moved Across Over The Next Year, Starting in March
- If You Pay by Direct Debit, Don't Cancel It
- You Won't Pay Any More on O2 – and Will Have Your Data Boosted
- You'll Get Access to O2 Priority Benefits and Keep Free Roaming
- Don't Want to Be An O2 Customer? You Can Cancel Penalty-Free
From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet. But Virgin Media O2 said: "By the end of 2023, all existing a...
Once moved to O2, your direct debit will also be moved across automatically, so there is no need to do anything. If you have a Virgin Mobile Sim-only plan, it'll appear as 'O2' on your bank statement. But if you have a Virgin Mobile handset plan, it'll appear as 'Virgin Media' on your statement.
All customers will receive unlimited texts and calls, and either double or unlimited mobile data. For example, if you currently receive 5GB a month data with Virgin Mobile, you'll receive 10GB a month once you've moved to O2. Those who currently have a 25GB to 50GB plan will get boosted to 100GB a month, and those on a 51GB plan or higher will rece...
As you'll be an O2 mobile customer when you're moved across, you'll be able to access O2 Priority loyalty deals, which include free Greggs, free Odeon cinema tickets and free pub drinks. You'll also be able to roam in 48 destinations without any extra charges (subject to fair usage limits), something not now offered by the other big networks.
If you're currently locked into a contact with Virgin Mobile, but don't want to move across to O2, you will have 30 days from receipt of your migration notification to cancel, without penalty. So look out for it.
Jan 12, 2023 · Virgin Mobile customers will be switched to O2 in stages with the first people to transfer across from March 2023. The first letters detailing the changes will be sent out from next month....
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Jan 15, 2023 · Millions of Virgin Mobile customers will be ringing the changes in the next few months as their contracts switch over to O2 following the merger of the two telecoms giants.
