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      • Starting next year, Winnipeg residents will no longer be able to email 311, after staff identified it as one of the least effective ways to contact the city service. The email option to contact 311 is set to be phased out in 2024, Felicia Wiltshire, the city's director of customer service and communications, told CTV News.
      winnipeg.ctvnews.ca/city-to-axe-311-email-option-in-effort-to-improve-wait-times-1.6676366
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  2. Dec 6, 2023 · The City of Winnipeg’s 311 service will phase out the use of email over 2024, replacing it with a single standardized form for all departments.

  3. Oct 20, 2020 · The new 311 self-service website includes 14 bilingual service request forms, such as reporting a pothole or lost property on Winnipeg Transit, as well as seasonal requests like snow removal. The new website replaces the 311 mobile app, which is no longer available.

  4. 311 City services. Find ways to report, apply/register, pay, or view/find information about popular City services, programs, and activities.

  5. Nov 21, 2019 · Changes could be coming to Winnipeg's 311 service that might mean longer wait times for callers and shuttering the 311 customer service desk at city hall, in an effort to meet tough spending...

  6. www.winnipeg.ca › 311-city-services › about-311About 311 - City of Winnipeg

    170 Goulet St. 8:30 a.m. to 4:30 p.m. Monday to Friday. In-person locations are closed on weekends and holidays. In the case of a police, fire, or medical emergency, you must call 911. When to contact 311. Contact 311 when you have a: Request for service (such as sewer back-up, water main break, bulky garbage collection)

  7. Jul 4, 2022 · The city has now made it possible for residents to check 311 wait times online to determine the best times to call. The wait times are updated every five minutes and also provide average talk ...

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