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Automatically terminated
- If you deactivate your line of service, your XMC coverage for the applicable device is automatically terminated and your device is no longer covered by XMC.
www.xfinity.com/support/articles/protection-plan-details
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What happens if I move Xfinity?
Add Xfinity Mobile Care, formerly the Xfinity Mobile Protection Plan, within 30 days of purchasing a new device for damage, loss, & theft coverage.
- Can you keep Xfinity Mobile Service when cancelling Xfinity ...
If you've moved and your new address doesn't qualify for...
- Can you keep Xfinity Mobile Service when cancelling Xfinity ...
- What Is XMC?
- What's Covered with XMC?
- Does XMC Also Cover All My Accessories?
- What Isn't Covered by XMC?
- Is XMC Available For All Xfinity Mobile devices?
- Does My Automobile Or Homeowner’s Insurance Cover My Wireless device?
- Who Provides and Administers The Coverage?
- Who Can Enroll in XMC?
- When Can I Enroll in XMC?
- Do I Need to Pay For A Full Year of Coverage Upfront?
XMC protects your device, helps you solve technical issues, and optimizes device performance. You’ll know that if the unexpected happens, you can get back up and running quickly while avoiding costly repair and replacement expenses.
XMC covers your device in the event of: 1. Accidental damage (drops, spills, and cracks) 2. Unlimited free screen-only* repair for smartphones 3. Unlimited free back-screen repair for smartphones** 4. Hardware service (mechanical or electrical failure)*** 5. Loss and theft 6. For detailed coverage information, please see the Coverage Documents. *Pl...
XMC covers your device, standard battery, standard charger and SIM (if applicable to your device). Accessories included in the original device packaging, such as a stylus pen, are covered in the event of an incident simultaneously affecting both the device and the accessory.
Losses caused by or resulting from abuse; misuse; service performed by anyone not authorized by Assurant; intentional or cosmetic damage; pre-existing conditions; manufacturer’s recall; certain acts of God; consequential damages; claims as a result of setup, installation, or data restoration; and losses covered under a manufacturer’s warranty. Refe...
XMC is available for customers who purchase Apple and Android smartphone and tablet devices associated with active lines of Xfinity Mobile service. If you deactivate your line of service, your device is no longer covered by XMC.
Your automobile or homeowner’s insurance policy may cover your device, but XMC would be the primary to any such coverage.
Property insurance coverage (for loss or theft) is underwritten by American Bankers Insurance Company of Florida, NAIC 10111; principal address: 11222 Quail Roost Drive, Miami, FL 33157; 305-253-2244; jurisdiction: Washington D.C. and all states in the United States. Coverage is provided under a Master Policy issued to Comcast OTR1, LLC (“Xfinity M...
Customers who purchase a smartphone or tablet from Xfinity Mobile can enroll. Devices purchased elsewhere and then brought to an Xfinity Mobile line of service are not eligible.
Unless we tell you otherwise, you can enroll in XMC when you purchase your device — or up to 30 days after device activation. To enroll up to 30 days after your device activation, visit an Xfinity Retail Store or call 1-888-936-4968. Your device will have to pass a visual mechanical inspection.
No. XMC is billed on a month-to-month basis. It continues unless canceled. The monthly cost is $9, $15, $17, or $19, plus applicable tax, per device, depending on device. Find the monthly cost for your device.
Mar 19, 2023 · If you've moved and your new address doesn't qualify for Xfinity Internet, Xfinity Voice or Xfinity TV, or you cancel these services for any reason, you'll see a $25/month fee per line on future Xfinity Mobile bills.
Dec 29, 2022 · We're sorry to hear about this cancelation concern. However, the only way to obtain Xfinity Mobile assistance is by using chat on our Xfinity Mobile website or calling/texting our dedicated support team at 1(888)936-4968.
Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. If you require immediate assistance, please contact 1-800-XFINITY (1-800-934-6489). I am a bot, and this action was performed automatically.
You can also call Assurant at 1‑855‑884‑9771 and a care specialist will work with you to process your claim. If your device is lost or stolen, call Xfinity Mobile at 1‑888‑936‑4968 to suspend your service and protect yourself against unauthorized use.
I recommend reaching out to our Xfinity Mobile experts. I am confident they will be able to help you with this matter. You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968 • Phone: 1 (888) 936-4968 • Chat: https://comca.st/2Vn7Xpj Thank you for participating in our community.
