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      • You can upgrade now (1 month early). If you don't upgrade, you will be charged the same again next month if on a standard contract or just the airtime tariff if on refresh.
      community.o2.co.uk/t5/Pay-Monthly/What-happens-once-my-contract-ends/td-p/1487492
  1. If you don’t pay your bill within 14 days, your account will be restricted. Once a payment is made, any restrictions will be removed within 24 hours. If you’re still having problems, try restarting your device. If you're on O2 Refresh and want to pay off the rest of your Device Plan, give us a call.

    • Payment Support

      What support is available in My O2 to help me with payment...

    • Bereavement

      1. Set up a new Pay Monthly or Pay As You Go account in your...

    • Refunds

      If your final bill is in credit, we’ll refund you...

    • Understanding Data

      You could buy a one off Bolt On through My O2 to keep you...

  2. What support is available in My O2 to help me with payment plans? When you sign in to My O2 you can keep track and manage your account. Some of the handy things you can do are: You can change your bill date; You can move to a different tariff, if you’re on an O2 Refresh tariff bought on or after 22 March 2018; Add or lower your Spend Cap if ...

  3. You don’t need to do anything, your existing payments and Direct Debits will continue to be billed automatically by O2 – as a single bill covering the cost for your devices and the airtime (your calls, texts and data). Everything else stays the same.

  4. Apr 14, 2011 · You get at least 14 days to pay from your bill date. For instance if yours is the 5th of the month, it has to be paid by the 19th. If your a good customer you may even get a couple of days over that.

  5. Sep 11, 2018 · You must speak to the payment management team as soon as you can. O2 are ruthless about non-payers, and this will affect your credit rating, which can have a detrimental effect on many parts of your life if you don't get this resolved.

  6. Apr 6, 2022 · You Airtime will continue on a rolling basis, keeping your number active, until you tell O2 you wish to leave - at which point service to your number will stop, unless you choose to move that number to a different provider with a PAC code.

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  8. www.4g.co.uk › news › o2-refresh-explainedO2 Refresh Explained - 4G

    Sep 3, 2020 · By splitting the bill up, O2 Refresh allows you to only pay off the remaining cost of the phone if you want to upgrade early, and if you don’t want to upgrade early then - after 24 months when the phone is fully paid off - if you don’t want a new phone you stop paying that part and only pay for your minutes, texts and data, dramatically ...

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