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  1. San Francisco Health Plan (pre-authorization required for specialty or hospital care) Medi-Cal HMO: To get care from UCSF covered by insurance, your health plan must first authorize a referral. San Francisco Health Plan Healthy Kids (referrals only) HMO: To get care from UCSF covered by insurance, your health plan must first authorize a referral.

    • The No Surprises Billing Act: Patient Rights and Protections
    • Notice: Open Payments Database
    • Statements and Payments
    • Types of Coverage
    • What You'll Pay

    As of January 1, 2022, when patients get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, the No Surprises Billing Act protects them against surprise billing or balance billing. Find out more about your rights under this act and protections against surprise medical bills.

    The Open Payments databaseis a federal tool used to search payments made by drug and device companies to physicians and teaching hospitals. For informational purposes only, a link to the federal Centers for Medicare & Medicaid Services (CMS) Open Payments website is provided here. The federal Physician Payments Sunshine Act requires that detailed i...

    MyChart paperless statements UCSF and our affiliate practices are now sending paperless statements. If you have a MyChart account, you don't have to do a thing: You're already receiving paperless statements. If you have a MyChart account, and would like to continue receiving a paper statement, log in to MyChartand choose "cancel paperless billing" ...

    Medicare If you're covered by Medicare, we will submit your claims to Medicare on your behalf. After Medicare makes its payment, we'll bill your supplemental or secondary insurance carrier for the balance, as determined by Medicare. If you don't have supplemental or secondary insurance, you will be responsible for the remaining balance. For more in...

    Estimating your out-of-pocket costs At UCSF Health, we're committed to helping patients and their families make informed decisions about every aspect of their care, including out-of-pocket costs. Those costs will be affected by insurance plan coverage, by co-pays and deductibles (if any), and by the wide range of services provided and other variabl...

  2. See a list of insurance plans and programs accepted at UCSF Health and how to determine what kind of access to UCSF care your plan allows. Health Insurance Benefits: Private & Public Plans Find detailed info about private plans, group plans, public health care plans, plans for people with pre-existing conditions, and public health coverage.

  3. For patients with health insurance: once your insurance company has been billed and has responded to us, we determine how much you may owe and bill you. Depending on how quickly the insurance company processes the bill, it may take 3 to 12 weeks for you to receive a bill.

  4. Before billing you, UCSF Health will submit a claim to your health insurance provider, including Medicare and Medi-Cal if applicable, and any secondary insurance. If you owe a balance that was not covered by your insurance, or if you are a self-pay patient, you will receive a statement by mail. UCSF Health provides patients with a consolidated ...

  5. Your health plan generally must provide the following protections: Cover emergency services without requiring approval in advance (prior authorization) Cover emergency services by out-of-network providers; Base what you owe the provider or facility (cost sharing) on what it would pay an in-network provider or facility

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  7. If the amount owed is equivalent to your co-insurance for an inpatient stay call Patient Financial Services at 1-866-433-4035 and inform them, you are a UCSF student and per the memorandum of agreement between Student Mental Health and Wellbeing and UCSF Medical Center the inpatient 5% co-insurance is eligible to be waived.

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