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- You'll get the price cut automatically If you're already on Virgin's Essential tariff, you'll be moved to the new, cheaper plan automatically without having to do anything. This means you'll pay £12.50 a month going forward (instead of £15).
If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee. You may also be asked to return your Virgin Media equipment. Find out more about our cancellation fees, including guidance to help you estimate any likely fees.
Mar 9, 2022 · If Virgin Media puts up the price of your package above the rate of inflation, you’re entitled to leave your contract without penalty. In this situation, Virgin Media will write to you stating the new price and giving you the option to cancel by a certain deadline.
Too soon – you haven’t finished your minimum term: you’ll pay an early disconnection fee to cancel your broadband, TV and phone. In full – your rolling contract will end after 30 days’ notice or your fixed term contact will, if you’ve completed your minimum term.
Oct 8, 2024 · How to cancel Virgin Media broadband If you’re out of contract: cancelling Virgin Media broadband for free If the fixed-term part of your Virgin Media broadband contract has finished, or you're still within the 14-day cooling-off period, you can cancel for free.
Customers applying for Essential broadband, or upgrading to Essential broadband plus or Essential broadband plus with Flex, will not be eligible if they are currently in arrears or on a scheduled repayment plan.
May 15, 2024 · To cancel your Virgin Media broadband contract, as well as your TV or landline package, you must call the customer service team on either 0345 454 1111 or 150 from a Virgin Media landline...
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Oct 18, 2024 · Most people who take out Virgin Media Essential broadband are likely to be switching from an existing Virgin Media contract, however the social tariff is also available to new customers.
