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- If the retailer has a reasonable basis for not getting your order out on time, it must obtain your consent to the delay. And if you don't respond or consent, the merchant must issue a refund. Merchants have more time—50 days instead of 30—to make the shipment if you're also applying for credit.
www.consumerreports.org/cro/2010/09/your-rights-as-a-consumer/index.htm
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What happens if my purchase is not delivered?
What if my order did not arrive within 30 days?
What if the seller doesn't ship my order?
What if a seller refuses to deliver my item?
What happens if I miss a special delivery?
What if there is no delivery date or time scale?
Nov 16, 2020 · FedEx tells Go Public the package was likely delivered to the wrong address and that's what triggered the delivery confirmation. It says the seller didn't request a...
Your consumer rights on late and non-delivery of goods purchased online, by phone or mail order. Find out when you can request a refund and time limits imposed.
Aug 9, 2022 · If the seller doesn’t ship your order, it has to give you a full refund — not just a gift card or store credit. The chart below details how the Rule works. But first things first: Contact the seller. Most businesses will work with you to resolve the problem and keep you as a customer.
For most payment types, the seller must give you a refund within 7 business days of accepting the return. If you qualify for a return but the seller won’t give you your money back, you have some options: If you bought something online and never got it, notify the seller as soon as possible.
Oct 10, 2024 · You can cancel your order and request a refund if: The business does not give you a copy of the contract within 15 days, you have up to 30 days from date of purchase to cancel the contract. The goods are not delivered to you within 30 days of the delivery date noted in the contract.
Here are the two reasons for cancelling and the forms to use for each: Option #1: Your order was not delivered to you within 30 days of the delivery date. Use this form to cancel your order. Option #2: You were not provided with an expected delivery date and your order did not arrive within 30 days of the purchase.
Aug 1, 2017 · You have rights to cancel if the goods/services are not delivered to you within 30 days of the expected day of delivery, or if there was no supply date, you have the right to cancel if you have not received the goods/services within 30 days of the date of purchase.
