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      • If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan.
      kenstechtips.com/index.php/cancel/how-to-cancel-o2-contract
  1. You’re on a 12-month contract costing £20 a month (incl. VAT) and decide to disconnect after nine months. This means you’ll pay an early termination charge covering the last three months of your contract.

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      If you're on an O2 Refresh or custom plan contract, once...

    • Refunds

      If your final bill is in credit, we’ll refund you...

    • Extras

      When you take out selected O2 Refresh phone, tablet and sim...

    • Bereavement

      We’ll need to run a credit check to set up a Pay Monthly...

    • Cancelling Your O2 Contract
    • Early Exit Fees on O2
    • Alternatives
    • More Information

    There are three ways to cancel your contract with O2. Please select the option that best applies to you: 1. I'm joining another network and would like to keep my O2 phone number Follow the PAC Codeprocess to cancel your O2 contract and to take your phone number elsewhere. 2. I'm joining another network and would like to start afresh with a new phon...

    If you're inside the minimum term of your contract with O2, you'll need to pay something called an "early termination charge" (ETC) or "early exit fee". This will essentially pay off the remainder of your contract. If you’re a customer on O2 Refresh, you can leave at any time by paying off the remaining balance on your device plan. There are no ear...

    If you're stuck within the minimum term of your O2 contract, there may be alternatives to cancelling it (e.g. perhaps changing your handset outside of the O2 contract or finding other ways to improve your coverage from O2). If you'd like to reduce the size of your O2 mobile phone bill, there may also be some alternative networks that will offer you...

    For more information, read our in-depth guide to early exit fees and how to transfer your phone number to another network. You can also see the O2 website for information about cancelling your contract.

  2. You’re on a 12-month contract costing £20 a month (incl. VAT) and decide to disconnect after nine months. This means you’ll pay an early termination charge covering the last three months of your contract.

  3. Jul 2, 2023 · I have 2x Pay Monthly SIMs, each on a 12 month initial term which is coming to an end in August. What happens at end of the 12 months? I did find an old thread (2013) which indicated they simply move on to monthly rolling with same terms.

  4. Mar 3, 2018 · You just simply have to pay off your device plan. The settlement figure can be found in your MyO2 http://www.o2.co.uk/myo2. You can then continue paying just the airtime or give 30 days notice and cancel the airtime too (free) and leave o2 or switch to a sim only tariff.

  5. Nov 14, 2013 · Obviously it is regrettable if you are considering leaving O2 but if you have made the decision to leave, taking the following steps will ensure your termination is as painless as possible. You can find an updated cancellation guide, including the PAC/STAC changes that came into place on 1st July 2019, here .

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  7. Example 1: You’re on a 12 month contract costing £21 a month (incl VAT) and decide to disconnect after six months. This means you’ll pay an Early Termination Charge for the last six months of your contract. Your Early Termination Charge is calculated as 6 x £21, which gives an Early Termination Charge of £126.00.

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