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- Enter your sign in information and submit.
- You will receive an error message saying that your email and password combination are incorrect.
- You will then receive a security code through text message, or you can generate the code through the authenticator app.
- Add the security code to the end of your account password on the device or app you are attempting to register and submit again. For example, if your password is “abcdef” and the security code you receive is “12345”, then enter “abcdef12345” in the password field.
Add your Two-Step Verification code at the end of the one-time password and select Submit. Important: If you don’t receive an OTP: Check your phone’s network connection. Verify the phone number associated with your Amazon account. Visit Change Your Account Settings. Clear your message inbox and restart your phone.
Oct 22, 2023 · If you can‘t get two-step verification working despite troubleshooting, try turning it off completely and starting fresh: Sign into Amazon and go to Your Account > Login & Security. Click Edit under Two-Step Verification. Choose Disable two-step verification – confirm by entering current code. Two-step will be disabled.
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If by "verification code" you are referring the the "OTP" or "one-time password", I suggest disabling the "Two-Step Verification" in your Amazon account by: Log into your main Amazon shopping account and go to "Your Account".
Note: To enable Two-Step Verification, you need to add a back-up phone number. This gives you a back-up option to get a security code if you can't use your main mobile device. To enable Two-Step Verification: Go to Two-Step Verification Settings.
Before you begin account recovery, try to sign in with a registered backup method or from a trusted device. If you still can't sign in, to recover your account: Go to Two-Step Verification Account Recovery. Follow the on-screen instructions to upload your identity document. Make sure that your name and address, and the issuing authority (for ...
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Sep 6, 2023 · Since I don't receive a code anymore, I decided to disable the Two-Step Verification and recover access to my account by sending an official document (driver's license). A few hours later I received an email which stated that access to my account was restored and Two-Step Verification was now disabled. But no, it still requires to fill out an OTP.
