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  1. If you never set up a PIN, it may be your birth date, in the format YYMMDD (YY are the last 2 digits of your birthdate). In Minerva, go to Personal menu > Password for McGill Username. Your McGill Username and Short Username are displayed on the screen. Follow the instructions on screen to choose a new McGill Password.

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  2. Instead of selecting ‘Forgot my password’ select ‘ I know my password, but still can’t sign in’. (See screenshots below) If your account is NOT 2FA enabled, you must wait 1 hour (60 minutes) for your account to unlock. There is no other option. Do not try again until this hour has passed as your account might get locked for a longer ...

  3. If you did not receive a “Welcome” email containing your McGill Username when you entered McGill, you can locate your Username(s) in Minerva. You will need to sign in with your 9-digit McGill ID number and PIN; then go to Personal menu > Password for McGill Username. Your McGill Username and Short Username are displayed on the screen.

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  5. Your student ID card gives you access to essential services on campus like the library, labs, athletic facilities, residences, cafeterias, and more. Note: The photo on your student ID card will appear on instructors’ class lists, and will be used for legitimate academic purposes only. How to get a new student ID card You must be registered for at least one course in the current (or upcoming ...

  6. Otherwise, you will need to enter your McGill username (first.lastname@mcgill.ca) and password and follow the Two-Factor Authentication (2FA) steps. Applicants and Guests Enter your 9-digit McGill ID and 6-18 character PIN under Applications and Guests and click "Login". After you're done working in Minerva, click Exit at the top right of the ...

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  8. Here are links to some of McGill's most popular systems. In most cases you will log in with your McGill username and password. More information available about all platform and services offered for students, Faculty, researchers and Administrative staff under the Resources menu. McGill community as a whole IT Support Site (Browse the IT Knowledge Base for FAQs and instructions on using IT ...

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