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      • Whether it’s WiFi, TV, or something else; if you have a technical issue, check our service status first to see if there’s a fault in your local area. No reported problems in your area? You’ll get a list of any affected services instead - simply tap on them to run further diagnostic checks or use one of our help pages to resolve the problem.
      home.virginmedia.com/help
  1. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Head to our page, and search using your postcode and last name (or sign in to your My Virgin Media mobile app and head to Service Status).

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      Check your service status and turn on text notifications for...

  2. If you're having problems with your service, you can check for outages and get updates on the current status of the Virgin Plus network in your area. Note: in the event of a power failure, your Virgin Plus services may be affected.

  3. Oct 1, 2018 · We'll show you how to check if there's a problem in your area, run a diagnostic test for your services, see what we're doing to fix any issues and you can also register for status updates by email or text.

  4. Aug 1, 2017 · Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers. There's three easy ways to access Service Status information. 1. Click the Link.

  5. Got a problem with your services? Whether it’s WiFi, TV, or something else; if you have a technical issue, check our service status first to see if there’s a fault in your local area. No reported problems in your area?

  6. This page is the quickest and easiest way for you to check for network issues that occasionally affect our services. The network is running smoothly. We're experiencing a network issue. Our team is on it and working to resolve it ASAP. Some customers may be experiencing issues at this time.

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  8. The best thing to do is to get help online and run a test on your Virgin TV service. We’ll check your TV service and from there let you know if there are any issues in your area, help you fix any faults we find, and book an engineer if you need one.

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