Search results
- If you tap your credit card, debit card, or cards added to a mobile wallet on a phone or watch, and the PRESTO device says that the payment was not accepted, please check with your bank or use another payment method to pay your fare.
www.prestocard.ca/en/about/contactlessContactless: Credit Card, Debit, Phone & Mobile Wallet | PRESTO
If you tap your credit card, debit card, or cards added to a mobile wallet on a phone or watch, and the PRESTO device says that the payment was not accepted, please check with your bank or use another payment method to pay your fare.
- Use Presto
With PRESTO you have the freedom to travel across 11...
- Hello Presto
With PRESTO in Apple Wallet, you can now tap your iPhone or...
- Transaction History
Access the PRESTO Contactless Dashboard and easily manage...
- Use Presto
May 2, 2023 · If the PRESTO device indicates that your payment was not accepted, try adding the card to your mobile wallet on your phone or watch to pay. If you’re still having trouble, you can also check with your credit or debit card provider to see if your card is ready for use on transit, or use another accepted payment method to pay your fare.
If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.
Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.
Was loading my presto this morning via the mobile app, and had it decline a certain method twice. Both times it did actually charge my credit card, but it didn't add any funds. Is this a common issue/what are my chances of getting that money back?
Unfortunately, reloadable fare cards like Presto card or Opus card are not accepted as a method of payment for your transport on our trains.
People also ask
What if my Presto payment was not accepted?
Does Presto accept credit or debit cards?
What is Presto contactless payment?
How do I pay with a Presto device?
What if I forgot to tap off my Presto card?
What happens if my Presto card owes a fee?
You’re seeing this message because the PRESTO device is picking up signals from other card(s) that are close to your PRESTO card, preventing payment from being accepted. Make sure you tap only your PRESTO card on the reader – not your whole wallet or purse.
