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1. • • If the seller hasn’t shipped the item within the timeframe they promised when you bought it, you can cancel the order. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company.
     consumer.ftc.gov/consumer-alerts/2021/11/what-do-if-your-online-order-never-arrives-and-how-get-your-money-back

     What to do if your online order never arrives — and how to ...

2. People also ask

   What if my order did not arrive within 30 days?

   • Option #2: You were not provided with an expected delivery date and your order did not arrive within 30 days of the purchase. Use this form to cancel your order Once you’ve filled out the relevant form, send it to the business (by mail, email, or fax) to let them know that you’re cancelling your contract.

   How to get a refund if your online order never arrives

   www.consumerprotectionbc.ca/2020/09/how-to-get-a-refund-if-your-online-order-never-arrives/

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   What if my order didn't arrive on the estimated delivery date?

   • What to do if your order didn't arrive on the estimated delivery date. Visit Your Orders and select Track Package to access the progress tracker for your order. Your progress tracker contains the most updated information about your order including the estimated delivery date.

   Amazon Delayed Deliveries - Amazon Customer Service

   www.amazon.com/gp/help/customer/display.html?nodeId=GL669SSDXFCJ2ZA6

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   What if I didn't get my order?

   • If you bought something online and never got it, notify the seller as soon as possible. If the seller hasn’t shipped the item within the timeframe they promised when you bought it, you can cancel the order. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error.

   What to do if your online order never arrives — and how to get your

   consumer.ftc.gov/consumer-alerts/2021/11/what-do-if-your-online-order-never-arrives-and-how-get-your-money-back

   See all results for this question

   What if my Amazon order didn't arrive?

   • If your order didn’t arrive, you can check with the carrier. The carrier may have more information. Track your package on the carrier website or contact the carrier via Carrier Contact Information. For orders shipped by Amazon, contact Customer Service within 30 days of the estimated delivery date.

   Late Deliveries - Amazon Customer Service

   www.cdn.amazon.ca/gp/help/customer/display.html?nodeId=GL669SSDXFCJ2ZA6

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   What if my package did not have a guaranteed date of delivery?

   • If the package did not have a guaranteed date of delivery, you're still entitled to a refund if it arrived more than 30 days after the date when you placed your order. Take action within 30 days. It's important to request the refund within a timely manner.

   3 Ways to Get a Refund for Late Packages - wikiHow

   www.wikihow.com/Get-a-Refund-for-Late-Packages

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   What if my order doesn't arrive in BC?

   • However, you may have some rights under BC law. In this post, we’ll walk you through your options when your order never arrives. If your order is taking longer than expected, the first thing you should do is contact the business. They may be able to provide an update or let you know when to expect the order.

   How to get a refund if your online order never arrives

   www.consumerprotectionbc.ca/2020/09/how-to-get-a-refund-if-your-online-order-never-arrives/

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3. www.consumerprotectionbc.ca › 2020 › 09How to get a refund if your online order never arrives

   www.consumerprotectionbc.ca › 2020 › 09

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   Option #1: Your order was not delivered to you within 30 days of the delivery date. Use this form to cancel your order. Option #2: You were not provided with an expected delivery date and your order did not arrive within 30 days of the purchase. Use this form to cancel your order.

   • Problem With an Online Purchase

     Your online order should include an estimated delivery date....

4. www.cdn.amazon.ca › gp › helpLate Deliveries - Amazon Customer Service

   www.cdn.amazon.ca › gp › help

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   What to do after 48 hours have passed since your estimated delivery date. For orders shipped by Amazon, contact Customer Service within 30 days of the estimated delivery date. Contact the seller if your order was shipped and sold by a third-party seller.

5. www.consumerprotectionbc.ca › 2024 › 10Online orders: who is responsible when you don’t get your ...

   www.consumerprotectionbc.ca › 2024 › 10

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   Oct 10, 2024 · If you didn’t receive the item within 30 days of the delivery date noted in the contract, you are entitled for a refund. You may want to use our form that is available on our website to cancel your purchasing contract.

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7. www.amazon.com › gp › helpAmazon Delayed Deliveries - Amazon Customer Service

   www.amazon.com › gp › help

   What to do after 48 hours have passed since your estimated delivery date. For orders shipped by Amazon, contact Customer Service within 30 days of the estimated delivery date. Contact the seller if your order was shipped and sold by a third-party seller.

8. www.wikihow.com › Get-a-Refund-for-Late-Packages3 Ways to Get a Refund for Late Packages - wikiHow

   www.wikihow.com › Get-a-Refund-for-Late-Packages

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   Oct 25, 2024 · If the package did not have a guaranteed date of delivery, you're still entitled to a refund if it arrived more than 30 days after the date when you placed your order.

   • Views: 158.6K

9. www.consumerprotectionbc.ca › 2017 › 08Online shopping: tips to receive your refund when your ...

   www.consumerprotectionbc.ca › 2017 › 08

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   Aug 1, 2017 · To clarify, if 30 days passes after the expected delivery date (the day they said the package would reach you) and you still have not received your package, you are within your rights to cancel your order and receive your refund.

10. consumer.ftc.gov › consumer-alerts › 2021What to do if your online order never arrives — and how to ...

    consumer.ftc.gov › consumer-alerts › 2021

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    If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors. Use our sample letter.