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  1. Visitor and Essential Care Partner Policy: Our Visitor and Essential Care Partner Policy is as follows (see COVID-19 and outbreak policy exceptions below):. Patients 18 years of age or older who are admitted to hospital can have up to two visitors, 14 years old or older unless accompanied by an adult, at the bedside at any time 24 hours a day, seven days a week with some exceptions.

  2. Visitors with a respiratory infection should not visit the hospital. Only patients who experience severe symptoms, such as shortness of breath and/or difficulty breathing, should come to hospital to receive care. Most respiratory infections can be managed at home and will not require hospitalization. If you or a loved one is experiencing severe ...

    • Exceptions
    • Other Ways to Communicate with Patients
    • Patient/Designated Support Person Personal Items
    • Take-Out Food and Homemade Food
    • Information For Contractors

    To request an exception to these guidelines, please speak to the patient’s nurse manager who will bring the request forward for further consideration. Some hospital departments have specific visitation guidelines for DSPs and social visitors. They are:

    Horizon’s Well Wishes Program: our dedicated staff are pleased to personally deliver a well-wishing email to a patient in any of our hospitals. Learn more and deliver a message today by clicking here.
    Consider calling or using video messaging where technology permits. In partnership with local hospital Foundations and Auxiliaries, we offer free wireless Internet access for patients and their fam...
    Most patient beds are equipped with a private telephone. Upon request and by following the specific instructions a telephone service can be provided.

    In addition to these visitor guidelines, we have also introduced limitations to what items can be brought into or dropped off at our facilities for patients, including food and clothing. Please note: This does not apply to patients being admitted to hospital (new admissions). We can accept a patient’s personal items as long as they can be easily wi...

    Take-out and homemade food will now be permitted for patients in all phases of the pandemic. Take-out foodmust come from a licensed establishment and will only be permitted if a support person or social visitor is available to deliver to the patient’s room. Staff will not be responsible for the delivery of food. Food delivery personnel will not be ...

    Contractors who are required to be at a Horizon facility for essential construction work must arrive on the property at an entrance that has been agreed upon with their Facilities, Engineering and Property Management (FEPM) contact. They must notify the FEPM contact by phone when they arrive, and their FEPM contact will review all screening questio...

  3. Visitor Policy. Unlimited number of visitors for inpatients. Limit of two at the bedside at one time. One support person per patient visiting our outpatient clinics. Self-screening for patients, visitors, families and caregivers. This means anyone entering the hospital will not be required to check in with screeners, but you must self-assess.

  4. Dec 15, 2020 · Social and emotional support during a hospital admission is crucial, and the changing visitation policies, while necessary, have had devastating consequences. Loved ones are more than visitors.

  5. Visiting hours. Designated visiting times are flexible and vary between facilities. You can visit someone in a long-term care facility at anytime depending on the depending on the resident's individual needs and preferences. To view visiting hours for all other facilities, use our Find a Location directory.

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  7. rly wear the mask.• Visitors must clean their hands using the hand sanitizer available at the doors when entering the hospital and when entering and exiting th. patient’s room. Visitors must practice regular hand hygiene. uring their visit.• Visitors must maintain a distance of 2 meters (6 feet) between other indivi.

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