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Jun 3, 2021 · Business integrity means closing any gaps between your intentions and actions, ensuring your interactions with customers, employees, suppliers, investors and regulators are aligned with your stated aims and purpose. And finally, making sure that organizationally, you always behave in an upstanding way.
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This book shares insights from academics and respected...
- CSR
- Overview
- What is business integrity?
- Why is business integrity important?
- Principles of business integrity
- How to act with business integrity
Business integrity is an ethical framework you can use to guide your professional conduct. You can demonstrate integrity in your professional interactions by treating others with respect and taking responsibility for your own actions. Knowing how to act with business integrity can help you earn the trust of colleagues and supervisors, as well as en...
Business integrity is the act of conducting business practices by following a moral and ethical framework. As with personal integrity, business integrity requires you to act with honesty and consistency and to hold yourself accountable for your actions, even when nobody's watching. Business integrity builds on your personal code of ethics and allow...
Regardless of your position, experience level or industry, business integrity can help you conduct yourself appropriately in the workplace. Specifically, exhibiting business integrity in your actions can help you:
•Build trust: When you act with business integrity, you show others they can trust you to do what's right. This trust can help you build valuable relationships with others, including your coworkers, managers and customers.
•Strengthen your reputation: Your business integrity can help you act ethically in your tasks and processes. Others may notice your integrity, which can help you strengthen your reputation.
•Improve your performance: You can show business integrity by striving to complete your duties at a high level. By delivering quality results, you can improve your performance.
•Increase your job satisfaction: When you're demonstrating business integrity, you can feel confident about the work you're doing and the way you're doing it. This knowledge can help increase your job satisfaction.
Related: 17 Ways To Build a Reputation
Trust
Trust is the foundation of strong client and customer relationships because people typically want to work with someone they find truthful. Trust gives meaning to a company's promises and encourages customers to continue their relationship with you and the organization. This principle is also important for your relationship with your manager or employer because it demonstrates they can trust you to uphold the integrity of their department or business.Related: 15 Trustworthy Traits in the Workplace
Follow-through
Follow-through means performing an action after saying you plan to do it. This principle is an important part of business integrity because it shows your commitment to upholding promises. When you follow through on a commitment, customers believe you can provide them with the products or services you've promised, and they may be more likely to do business with you again in the future.
Quality
This principle of business integrity involves delivering high-quality products and services to customers. This consistency shows customers you value their business and helps them feel confident about working with you. As an employee, you can demonstrate the same level of quality your company delivers by performing your individual tasks at a high level with attention to detail.
1. Write a personal mission statement
Similar to a company's mission statement, a personal mission statement describes how you want to conduct yourself at work. Review various companies' mission statements to help you brainstorm ideas for your personal statement. In a few sentences, describe your top values and explain how you plan to use them to achieve your goals. Clearly defining your moral principles can help you make better decisions and understand what's most important in your life, which can make it easier to act with business integrity at work.Read more: How To Write a Personal Mission Statement (40 Examples)
2. Lead by example
A good way to promote integrity in the workplace is by acting with integrity yourself. Implement your moral principles into your daily actions to encourage your coworkers to uphold the same standards. These actions can be as simple as showing respect for your coworkers and customers by greeting them and demonstrating a genuine interest in their well-being.You can also provide an example for others by admitting your mistakes and taking quick steps to correct them. This behavior shows your employers and coworkers that honesty is important to you and that you learn from your mistakes, which can encourage accountability among other team members.Related: 8 Ways To Lead by Positive Example in the Workplace
3. Practice open communication
You can achieve many of the principles of business integrity by practicing open communication. Communicate openly with your manager, team members and other coworkers to facilitate an environment of honesty and respect. Express yourself in a positive, honest way and encourage others to do the same. When you communicate with customers, be honest during your interactions to make them feel respected. This type of communication can increase trust and accountability.Related: What Is Open Communication? (With Benefits and Importance)
May 7, 2024 · A recent Global Integrity Survey from EY reported that 97% of respondents agree that integrity is a vital foundation for any corporation (Gordon, 2022). Despite the sweeping agreement that integrity offers significant value to organizations, EY highlights a widening gap between awareness of integrity’s role in business operations and diminishing standards of conduct (Gordon, 2022).
- Trust. Customers and clients want to do business with a company that is trustworthy. When trust is at the core of a company, it is easy to recognize. People know they can rely on the character, ability and value provided, and they feel valued in every interaction.
- Quality. A dedication to high quality standards across the board shows that the company is committed to standing behind what it does and delivering the value it promises.
- Follow-through. Trust in sales is built on follow-through, on meeting your obligations and commitments as promised. Follow-through also means being transparent about potential problems that might affect the timing or the end-result.
- Corporate Citizenship. As Deloitte noted, “Stakeholders today are taking an intense look at organizations’ impact on society, and their expectations for good corporate citizenship are rising.”
Jul 27, 2023 · Business ethics are principles that guide decision-making. As a leader, you’ll face many challenges in the workplace because of different interpretations of what's ethical. Situations often require navigating the “gray area,” where it’s unclear what’s right and wrong. When making decisions, your experiences, opinions, and perspectives ...
Jul 30, 2024 · This aspect of business integrity demonstrates professional growth, a desire to improve and an aptitude for adaptability. Ways to do this include: accepting feedback from colleagues and managers. listening to customers and hearing their comments about your service. identifying areas where you can improve your skills.
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Jul 14, 2022 · To successfully integrate business integrity as a core competency in the organization, the strategy must be implemented at all levels. It is crucial that all employees — from the top leadership to front-line workers — are on board. This is no easy feat. A number of companies have sought to involve employees from the core business in ...
