Yahoo Canada Web Search

Search results

1. www.helpscout.com › playlists › live-chat-supportLive Chat Support 101: Definition, Benefits, and Best Practices

   www.helpscout.com › playlists › live-chat-support

   • Cached

   Jul 25, 2023 · What is live chat support? Live chat support is a way for customers to have real-time, back-and-forth conversations with support agents. Using live chat software embedded on a company’s website, customers can send their questions to a person who can quickly reply to them in the same small window.

2. www.zendesk.com › blog › live-chat-better-everyoneA 2024 guide to live chat support - Zendesk

   www.zendesk.com › blog › live-chat-better-everyone

   • Cached

   Jan 17, 2024 · Live chat support is better for business. Offering live chat aligns with many of the business goals managers and agents cited in the Zendesk 2021 CX trends report: Scaling customer support operations. Adding live chat support enables agents to help more people, without tons of new software. Better meet service level agreements.

3. Videos

   • 

     5:24

     youtube.com

     Learn How Live Chat Works For Users, Support Agents, and Businesses

     Jul 15, 2022

     24.6K Views

   • 

     10:52

     youtube.com

     How to implement Live Chat for customer support?

     Sep 16, 2020

     7.4K Views

   • 

     14:38

     youtube.com

     Web Chat Tips and Techniques, Chat Support, Non Voice Customer Service, Digital Customer Service

     Jan 1, 2021

     148.4K Views

   • 

     0:36

     youtube.com

     What is LiveChat? in 36 seconds!

     Aug 22, 2018

     29.9K Views

   • 

     2:06

     youtube.com

     Live Chat Customer Service Tips

     Nov 28, 2016

     205.1K Views

   • 

     1:27

     youtube.com

     Live chat for customer support best practices

     Feb 10, 2020

     4.7K Views

   • 

     blog.hubspot.com

     What Is Live Chat? (& Why Your Customers Need It)

     Aug 19, 2018

   • 

     14:00

     youtube.com

     CHAT SUPPORT INTERVIEW QUESTIONS with SAMPLE Answers and Insider Tips | Non Voice Customer Support

     Aug 7, 2020

     268.5K Views

   • 

     2:55

     youtube.com

     HOW TO ACTUALLY REACH MICROSOFT SUPPORT AGENT

     Nov 23, 2021

     106.2K Views

   View all

4. www.liveagent.com › live-chat-videoWhat is a Live Chat Video? (Benefits & Best Practices)

   www.liveagent.com › live-chat-video

   • Cached

   Live chat video support allows businesses to offer personalized product demonstrations, answer specific customer questions, guide customers through problem-solving processes, and much more. It can positively impact customer satisfaction and customer service experience, which can differentiate you from your competitors.

5. www.touchpoint.com › blog › live-chat-supportLive chat support in 2024: Benefits, functionalities, dos and ...

   www.touchpoint.com › blog › live-chat-support

   • Cached

   Jul 15, 2024 · Live chat support is an increasingly popular customer service channel due to the numerous benefits it offers customers, which we will explore next. Highly accessible: Customers can easily access live chat support through a website or mobile app without needing to install any additional software or make phone calls. They can reach out for ...

6. www.proprofschat.com › blog › live-chat-supportWhat is Live Chat Support? Benefits, Best Practices & Top ...

   www.proprofschat.com › blog › live-chat-support

   • Cached

   Oct 14, 2024 · What is Live Chat Support? Live chat support allows businesses to assist website visitors instantly through a chat window. Unlike traditional methods like email or phone calls, live chat enables quick, interactive communication, making it a preferred choice for resolving issues, answering questions, and providing product recommendations.

7. www.socialintents.com › blog › what-is-live-chat-supportWhat Is Live Chat Support: Benefits And Best Practices

   www.socialintents.com › blog › what-is-live-chat-support

   • Cached

   In today’s fast-paced world, live chat support aligns perfectly with our communication preferences, offering convenience, privacy, and efficiency. Live chat support is easy to implement across all customer touchpoints. Adding a live chat widget to your website or app is straightforward and incredibly effective.

8. People also ask

   What is live chat video support?

   • Live chat video support is a feature that allows businesses to offer personalized product demonstrations, answer specific customer questions, guide customers through problem-solving processes, and much more via live video. It can positively impact customer satisfaction and customer service experience, which can differentiate you from your competitors.

   Live Chat Video (Explained) - LiveAgent

   www.liveagent.com/customer-support-glossary/live-chat-video/

   See all results for this question

   What is live chat software used for?

   • Live chat software is also used for purposes beyond support for things like enabling sales conversations. However, live chat software that is built specifically for customer support may include additional support-focused features, such as deep integration with knowledge base and shared inbox tools.

   Live Chat Support 101: Definition, Benefits, and Best Practices

   www.helpscout.com/playlists/live-chat-support/

   See all results for this question

   How does live chat support work?

   • Live chat support breaks those interactions into smaller chunks and allows the support agent to lead a customer through the process by asking the right questions in the right order. What could be a days-long, back-and-forth conversation through email might instead be a 10-minute chat.

   Live Chat Support 101: Definition, Benefits, and Best Practices

   www.helpscout.com/playlists/live-chat-support/

   See all results for this question

   What is live chat video?

   • Live chat video is a feature of LiveAgent that allows you to connect with your customers in real-time using video and audio. It is a browser-based chat solution for websites, so there is no need to download any external third-party applications. By choosing LiveAgent's live chat video feature, you will provide an enhanced customer experience for your company.

   Live Chat Video (Explained) - LiveAgent

   www.liveagent.com/customer-support-glossary/live-chat-video/

   See all results for this question

   How does a live chat video call work?

   • When a customer or web visitor clicks on the live chat video button or widget, they will be automatically connected with a customer support representative for a live chat video call. Your agent can then initiate the call and address any issues the customer may have.

   Live Chat Video (Explained) - LiveAgent

   www.liveagent.com/customer-support-glossary/live-chat-video/

   See all results for this question

   Why should you use live chat?

   • Satisfied customers are more likely to become repeat customers and recommend the business to others. With live chat, customers can multitask, thus allowing them to continue with their online activities while simultaneously seeking support.

   Your comprehensive guide to live chat support in 2024 - Touchpoint

   www.touchpoint.com/blog/live-chat-support/

   See all results for this question

9. www.userlike.com › en › blogLive Chat Support: The Complete Beginner’s Guide 2022

   www.userlike.com › en › blog

   • Cached

   Oct 26, 2022 · What is live chat support Live chat support is real-time customer service through chat. It can be delivered through a company's website or through mobile messaging apps like WhatsApp, Facebook Messenger and SMS.