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May 25, 2021 · Here are seven basic ideas, elaborated where possible, about how to keep your difficult conversations open, clear, directed, and productive. 1. Have a goal in mind.
- 6 Steps to Get Through a Tough Conversation - Psychology Today
When conversations are hard, how do you handle them? Updated...
- 6 Steps to Get Through a Tough Conversation - Psychology Today
Jan 22, 2019 · Difficult conversations are, well, difficult. And we all crave tactical advice about how to handle them, what to say, and what not to. But the primary predictor of success in a crucial...
Avoiding difficult conversations is natural. But avoidance is not the answer! Learn how you can cope when the convo gets tough.
- Licensed Clinical Psychologist
- The Psychology Group Fort Lauderdale
May 2, 2024 · When conversations are hard, how do you handle them? Updated May 2, 2024 | Reviewed by Michelle Quirk. Key points. Lots of the success of a tough conversation occurs in preparing...
- Check Your Purposes and Decide Whether to Raise The issue.
- Start from The “Third Story.”
- Explore Their Story and Yours.
- Problem-solve.
Make sure you really need to raise the issue at all. Will that help you achieve your purposes? To determine that, ask yourself: 1. What do I hope to accomplish by having this conversation? 2. Do I want to prove a point or change the other person? 3. How can I shift my stance to support learning, sharing, and problem-solving? 4. Can I affect the pro...
If you dodecide to raise a difficult issue, don’t lead in with your view or story. Approach it as if a third, neutral person is looking on and leading the conversation. Describe the problem as the difference between your stories. Include both viewpoints as a legitimate part of the discussion. Share your purposes and let the other person know you’re...
Actively listen to understandthe other person’s perspective on what happened. Ask questions. Acknowledge the feelings behind the arguments and accusations. Paraphrase to see if you’ve got it. Try to unravel how the 2 of you got to this place. Share your own viewpoint, your past experiences, intentions, and feelings. And constantly reframe assumptio...
Invent options that meet each side’s most important concerns and interests. Keep in mind that relationships that always go one way rarely last. Talk about how to keep communication open as you go forward.
Sep 18, 2023 · A phone call, email, or text message won’t allow you to read the other person’s body language—and they won’t be able to read yours. It’s vital for the other person to know that you’re coming from a place of concern, not anger or disgust. Sitting down face-to-face can help you convey that message.
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Jun 7, 2023 · Having difficult conversations can be uncomfortable, emotional, and even confrontational. But what if you could learn how to have difficult conversations constructively and productively? It is possible to have difficult conversations while maintaining respect and empathy for each other.