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  1. Nov 3, 2021 · Here are five IT leaders should ask to ensure they’re making the right future-looking bets with their automation strategy. 1. How does this connect with our overall goals? The first question is most logical – but often overlooked if your automation has been a series of one-offs to this point in your organization.

    • Is this initiative about optimization or about growth and disruption? “A lot of times when somebody is asked what they’re doing for transformation, they say, ‘I’m moving my workloads to cloud’ or ‘I’m moving to cloud-native development.’
    • Am I using data to drive my transformation strategy? Or put another way: “Do I have a data-driven process for identifying and prioritizing digital transformation programs?”
    • Is my strategy organized around problems to solve, or technologies? CIOs who organize transformation workstreams around problems to solve are on the right track, says David Rogers, a faculty member at Columbia Business School and author of The Digital Transformation Roadmap (2023) and The Digital Transformation Playbook (2016).
    • Am I engaging people on the front lines to formulate DX plans? According to Rogers, the answer should be yes. “You need people on the front lines, because it is the business units who have people out there talking to customers every day,” he says, adding that while C-suite support for transformation is crucial, the front-line perspectives offered by lower-tier employees are those that can identify where change is needed and can truly impact the business.
    • Define Your Future State
    • Perform Thorough Benchmarking and Analysis
    • Identify and Prioritize Your Highest-Value Use Cases
    • Standardize, Standardize, Standardize
    • Focus on The Customer
    • Build For Sustainability
    • Make Sure Strategy Covers Security

    Your organization’s automation progress can be both incremental and continuous – both are advisable. But those increments shouldn’t simply be improvised as you go – they should be parts of a long-term vision. “Creating an automation strategy requires an enterprise-wide perspective,” says Rajendra Prasad, global lead for automation at Accenture and ...

    With that future state defined, the detailed work begins. How and when will you actually realize that vision? “The first step of an automation journey might be the most important: benchmarking and analysis,” Prasad says. “Taking a look at the entire spectrum of current business processes will help the IT team to focus their efforts on processes wit...

    That benchmarking and analysis process should ultimately enable you to clearly identify your highest-value use cases for automation and prioritize accordingly. “The key building block to a robust automation strategy is having clarity on what use cases have the highest, most meaningful impact to the organization, whether the outcome of that automati...

    Choosing the right automation platform and/or tooling is crucial and should be a key part of your strategic plan. Standardization is just as important – without it, you’re likely in for significant challenges. “Technology standardization is critical,” says Jay Upchurch, EVP and CIO at SAS. “Automating complex differentiated technology implementatio...

    IT and automation leaders seem to generally agree that the biggest long-term benefits of automation derive from a focus on the customer – in all its forms. “Customers may be external revenue-generating customers, internal business users, or other parts of IT,” Upchurch says. “All must gain value from automation for the investment to be meaningful.”...

    An ambitious, organization-wide automation strategy has goals and milestones, but it doesn’t have an endpoint. Build for endurance, flexibility, change, and continuous improvement. Multiple CIOs and automation leaders offered different versions of the same advice. “It’s important for an organization to view embedding process efficiency as a journey...

    No automation strategy will live up to the term “robust” if it doesn’t include security. There is a mutually beneficial relationship between automation and security – presuming you foster that relationship. That includes both security automationitself, but also automation’s ability to broaden security-centric thinking and skills throughout an organ...

  2. Dec 19, 2022 · For a CIO, it is critical to develop an automation strategy that meets the needs of their organization and helps drive business success. But where do you start? In this blog, we’ll explore 5 key questions that CIOs should ask themselves when creating an effective automation strategy. By considering these questions, you can make informed ...

    • 3 benefits of a step-by-step approach to automation strategy. In fact, incremental progress enables IT leaders and teams to address challenges in your business processes, organizational culture, and tech stack.
    • 6 automation strategy essentials. Incremental automation is good. An incremental automation strategy is better. An incremental automation strategy that is enabled by technology to prioritize people and processes is best.
    • 1. Identify the starting point – and the criteria for ongoing priorities. So-called “boil the ocean” strategies offer an attractive cop-out: No one has to decide where to begin if you’re going to try to do everything all at once.
    • 2. Link automation with broader business goals. Ad hoc automation tends to occur independently of other efforts. Even if it solves a problem at hand, there are unclear (if any) links to how that aligns with broader goals.
  3. Dec 23, 2021 · With that in mind, here are five steps to creating a successful automation strategy. 1. Start with business strategy. The urge to cut to the chase and start evaluating products is widespread and persistent. Too often, the result is another round of: "Here are the new tools. What was the problem?"

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  5. The three most important aspects of an automation strategy . It's a good idea to automate in stages. A gradual automation method is preferable. The optimal approach is to use incremental automation enabled by technology to prioritize people and processes. As part of their automation strategy, IT leaders should consider the following basic elements: