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  1. Learn to identify fake text messages and safeguard your personal information. Scammers may send text messages claiming to be Amazon. Be mindful if: You receive a text message sent from phone numbers that you don't recognize or from a number with a country code that differs from your country of residence.

  2. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites. What is an impersonation scam?

  3. Jul 31, 2022 · Fake texts and e-mails carrying phishing attempts by virtual scammers are on the rise, including a recent trend of spammers posing as Amazon representatives.

  4. May 20, 2022 · However, these examples will give you a good idea of how these scams work and how to identify an actual text message from a fake one. Unauthorized Purchase. You may receive a text message that confirms the purchase of an expensive item, such as a new iPhone or Sony TV. It will direct you to call a phone number to cancel and request a refund.

  5. Note: Amazon can't respond to you personally when you write to reportascam@amazon.com, but you may receive an automatic confirmation email. Reporting suspicious phone calls, text messages, and emails To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant.

  6. Everything about the call/text/email is fake. I sign into my Amazon account and find no recent activity unless I actually ordered something (which is rare, so I wouldn't forget if I had). No banking activity relating to Amazon on my credit card, either. The whole purpose of these fake calls is to get your credit card info, of course.

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  8. Jul 24, 2023 · A fake invoice scam is another example of an Amazon scam method involving a fake text message or email. In this scam, you’ll receive a fake confirmation message informing you of a recent Amazon purchase. For example, the invoice may claim that you recently purchased a MacBook Pro for $1,999.

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