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  2. Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.

  3. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.

  4. One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.

  5. Quick solutions. Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.

  6. Oct 20, 2021 · Here are some ways to avoid an Amazon impersonator scam: Never call back an unknown number. Use the information on Amazon’s website and not a number listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone asks you to pay with a gift card – or buy gift cards for anything other ...

  7. Nov 16, 2022 · Contact us. If you’re ever unsure, it’s safest to stop engaging with the potential scammer and contact us directly through the Amazon app or website. Do not call numbers sent over text or email, or found in online search results.

  8. Jun 13, 2023 · What To Do If You Receive an Amazon Scam Call. Amazon scam calls arent a threat unless you give up your personal information or Amazon password. If you receive a call, stay safe by following these steps: Dont give out personal information.

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