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The Digest of Benefit Entitlement Principles contains the principles applied by the Employment Insurance Commission when providing information and guidance on legislative and regulatory requirements. These principles are also applied when making decisions on claims for EI benefits under the Employment Insurance Act and its regulations.
You got your Employment Insurance (EI) decision from Service Canada, and you don’t agree with it. What now? First, ask Service Canada to reconsider the decision opens a new window. Service Canada acts on behalf of the Canada Employment Insurance Commission (CEIC). Service Canada will review your request and the reasons why you disagree.
Most decisions about your Employment Insurance (EI) claim can be reconsidered. This can include situations where you have: been refused benefits or you think the amount is too low, been told you must repay some benefits you received, been given a penalty, or; received a warning letter.
Amir got EI. A few months later, he got a severance payment from his employer. Service Canada decided that he had been overpaid in EI and that he had to pay some of it back. Amir agrees with the overpayment amount, but he doesn’t think he should have to pay it back. He can’t afford to right now because he still hasn’t found a new job.
At the Appeal Division, new evidence isn’t a ground of appeal. You have to show that the General Division made a mistake based on at least 1 of the 4 grounds of appeal. To do that, you usually have to use evidence the General Division had. The Appeal Division can’t look at new evidence about your claim for benefits.
The first step when challenging a decision about your EI claim is to ask the EI Commission to reconsider its decision. A. How to Request a Reconsideration To request a reconsideration, fill out a form called “Request for Reconsideration of an Employment Insurance (EI) Decision”. You can also get this form from any Service Canada office.
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Employment Insurance Act. This information will be used to assess your request for a reconsideration of an Employment Insurance decision. The information you provide on this form will be retained in a Personal Information Bank titled the "E.I. Claim File” (ESDC/PPU-150). Your personal information is protected and accessible under the ...