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  1. www.virginmedia.com › support › helpContacting Virgin Media

    It's easy to find the help you need for your broadband and home phone account on the go. Find out more.

  2. 1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.

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    • Had Enough of Virgin Media? Switch and Save Now

    Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.

    If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...

    Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.

    As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...

    Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.

    A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...

    Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.

    • Dan Howdle
  3. If you're a potential new customer and looking for a broadband or broadband and TV deal from Virgin Media, the number is 0333 210 1171, and lines are open 9am to 8pm, seven days a week. Home | Guides | Links | Local | Sitemap | Privacy Policy | Terms

  4. Oct 25, 2024 · All lines for the 0345 number are open from 8AM to midnight every day of the week and if you call out-of-hours you'll receive an automated message directing you to the help section of Virgin Media's website.

  5. We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.

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  7. Apr 4, 2024 · T he best method and time to contact them is to call 150 from a Virgin landline or mobile, or 0345 454 1111 from any other phone, but best to call at 8am when lines first open to avoid call queues.

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