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  1. Will O2 be sharing my personal data with Virgin Media, and will that mean they can now contact me? We'll need to share some information, particularly when you're a customer of both, to try and make things work efficiently for you.

  2. Once you have moved over to O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile and selecting the appropriate options. If you need to speak to Virgin Media customer services in relation to TV, Broadband or Home Phone, you can dial 150 from your Virgin Landline or call 0345 454 1111 from your ...

  3. Virgin Media O2 will be giving millions of its customers more data and extra benefits this year as it begins moving all Virgin Mobile customers over to O2’s range of plans. The move will occur seamlessly and over the air for the vast majority of customers.

  4. If you want to discuss your discuss Virgin Media products like TV or broadband, you can contact your Virgin Media customer service team. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. You can also visit an O2 store. Find an O2 store

  5. Nov 9, 2023 · O2 have taken over all the virgin mobile accounts, so how do I call virgin "free" from an O2 mobile account to - 5437691.

  6. Jan 17, 2023 · Virgin Media and O2 merged into one company in May 2021 and has been slowly integrating its offering across TV, broadband and mobile deals. The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year.

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  8. See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

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