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With the launch of VIA Rail’s new reservation system on November 18, 2023, a new baggage policy will also come into effect. This has been anticipated for some time because of changes in the amount of luggage space available with the introduction of in the new Venture trains, which have allocated more space to accessibility and will have spaces for bicycles.
- Seat selection and baggage fees come into force on VIA Rail
When the new VIA Rail reservation system was launched in...
- Seat selection and baggage fees come into force on VIA Rail
If your booking was made in Economy class prior to June 10, please note that you will need to contact VIA Rail customer service at 1-888-VIA-RAIL (1-888-842-7245) or TTY 1-800-268-9503 (persons who are deaf or hard-of-hearing) should you wish to add additional baggage to your reservation after this date.
Nov 18, 2023 · On November 18, 2023, VIA Rail is making some changes to its Préférence loyalty program. The changes were initially set to take effect earlier this year; however, the date has been pushed back twice. On the same date, VIA Rail is amending its baggage policies, which includes changing fees for some carry-on and checked bags.
The baggage allowance for your trip is provided in the "Review" stage of the booking process. Your baggage allowance is also be indicated at the time of booking in your itinerary confirmation. You can also visit our Carry-on baggage page and our Checked baggage page to learn more. If you book your trip by phone or at a station ticket counter:
Dec 1, 2023 · The company launched its new policy on November 18, 2023, introducing seat selection and baggage fees. According to VIA Rail's website, the new baggage policy is now differentiated by fare types ...
The company launched its new policy on November 18, 2023, introducing seat selection and baggage fees. According to VIA Rail’s website, the new baggage policy is now differentiated by fare types (Escape, Economy, Economy Plus, Business and Business Plus) instead of the service class (Economy or Business).
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When the new VIA Rail reservation system was launched in November 2023, all fees for baggage and seat selection were waived for a limited time. As expected, these fees are now being applied, taking effect on June 10, 2024.