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    • 2023

      • The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year. The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023.
  1. We’re now moving all remaining customers across to O2 plans by the end of November 2023. We’ve written to you 30 days ahead of your move to let you know when it'll happen. It will be seamless and over-the-air for most customers – you won’t need to do anything.

  2. Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.

  3. What'll happen on the day I'm switched over from Virgin Mobile to O2? On the day we move you over to O2, we'll simply update your SIM remotely so you won't need to do anything. Just remember to keep your mobile switched on and fully charged.

  4. Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.

  5. Jan 11, 2023 · This latest stage now marks the moment when customer plans start moving over to O2. Virgin Mobile will continue to offer flexible handset contracts and 30-day rolling SIM only plans this year, with a variety of options under consideration regarding the use of the Virgin Mobile brand in future.

  6. Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.

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  8. Jan 15, 2023 · This is the next phase in bringing all the Virgin Media and O2 brands together after the huge £31bn merger in June 2021. The move will apply to all Virgin Mobile customers – those with...

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