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We’re now moving all remaining customers across to O2 plans by the end of November 2023. We’ve written to you 30 days ahead of your move to let you know when it'll happen. It will be seamless and over-the-air for most customers – you won’t need to do anything.
- Why's It Happening
Experiencing mobile issues with your Virgin Media? From...
- Why's It Happening
Jan 17, 2023 · The provider intends to have moved all existing and newly joined Virgin Mobile customers to O2 plans by the end of 2023. Virgin Mobile and O2 have committed to setting out exact details and the process to customers at least 30 days ahead of their migration.
In February 2023, we started contacting the first group of Virgin Mobile customers who'll be the first to move over to O2 mobile plans, and the switch will happen in March 2023.
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
Jan 15, 2023 · When will the switch happen? From next month, Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will become an O2 plan.
Jan 13, 2023 · From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet.
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Jan 12, 2023 · Virgin Mobile customers will be switched to O2 in stages with the first people to transfer across from March 2023. The first letters detailing the changes will be sent out from next month....
