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Visit a Virgin Plus store or one of our awesome retail partners. Whether you're in British Columbia, Ontario or Nova Scotia, we can hook you up.
You can also check our help pages or learn how to contact us directly further down. Did you know? Did you know, 95% of our customers find the solution to their problem using the help and support pages.*
Available to new Virgin Plus Members in Quebec, where access/technology permit. Subject to change without notice; not combinable with other offers. Taxes extra. Pricing is based on continued subscription to a Virgin Plus unlimited Internet package with speeds of up to 30 Mbps and the Virgin Plus TV package.
Virgin Mobile customers: the app will work in a device where a Virgin Mobile SIM is present and setup has been completed. Virgin Fibre customers: the app will work on a device where setup has been completed using My Virgin Media account details. Virgin Fibre customers can use up to 7 devices on Virgin Media WiFi at any one time.
10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you!
Jun 29, 2023 · You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!
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