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  1. 10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you!

  2. How to access My Account: Head to virginplus.ca/myaccount and login. For your best experience, visit us on a desktop computer rather than a mobile device. Heads-up! You'll need to register for My Account first. Grab your Virgin Plus phone number or account number and head to virginplus.ca/register to get started.

  3. Or dial 611 from your Virgin Plus phone. Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. How can we help you?

  4. Your Virgin Mobile number is listed on the top of your bill. It's also included on the letter you would have received with your SIM pack, and is printed on the back of the SIM pack.

  5. benefits.virginplus.ca › myAccount › logon-smartmyAccount - Virgin Plus

    My Account lets you: PAY your bill. VIEW bill history and usage info. REVIEW your plan and add-ons. Register now.

  6. Account or phone number - Looks like the account number or phone number you entered isn’t correct. Give it another try. Account or phone number - Account numbers should have at least 8 characters. Account or phone number - Please enter an account number.

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  8. - Click on My Bill - Click on Pay my bill - Pick the credit card you would like to make a payment with under “One Time Credit Card Payment” 2. Through your bank online or with telephone banking Pay your bill through online or telephone banking by registering Virgin Mobile as a Payee at your bank. Nifty.

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