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Phoenix, Arizona, Los Angeles, and San Francisco
- In October 2020, Waymo became the first company to offer service to the public without safety drivers in the vehicle. Waymo currently operates commercial robotaxi services in Phoenix, Arizona, Los Angeles, and San Francisco, with new services planned in Austin, Texas.
en.wikipedia.org/wiki/Waymo
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Our Waymo One ride-hailing service operates in Metro Phoenix, the San Francisco Bay Area, Los Angeles. Our Metro Phoenix territory includes Downtown Phoenix, Scottsdale, and parts of Tempe, Mesa, Chandler, and the Salt River Pima–Maricopa Indian Community Talking Stick Entertainment District.
- San Francisco
Riders can travel in a Jaguar I-PACE operated by the Waymo...
- Los Angeles County
The cameras on the exterior of the vehicle are used to help...
- First Responders
These materials supplement the overview of how we design,...
- San Francisco
Jan 8, 2024 · Waymo is testing its driverless vehicles on Phoenix’s highways in a first for the autonomous vehicle company. Customers of its ridehailing service will be able to take rider-only highway...
- Andrew J. Hawkins
Waymo—formerly the Google self-driving car project—makes it safe and easy for people & things to get around with autonomous vehicles. Take a ride now.
Waymo Chrysler Pacifica Hybrid undergoing testing in the San Francisco Bay Area. Waymo LLC, formerly known as the Google Self-Driving Car Project, is an American autonomous driving technology company headquartered in Mountain View, California. It is a subsidiary of Alphabet Inc.
- Hailing your trip
- Getting into your car
- Boarding and seating
- Inside the car experience
- Get help
- Get going
- Control your ride
- How do I give feedback?
- In the event of a collision
Riding with Waymo One| Hailing your trip
To learn how to set your pickup or dropoff location or adjust it mid-ride, read this article about pickups and dropoffs.
You can also add stops to your route.
The app will alert you when the car is one minute away and again when it has arrived at the pickup spot.
Check out this video to learn how to easily locate your car and start your trip:
Riding with Waymo One| Getting into your car
If you need any assistance before or during your trip, tap Support on the passenger screen.
For iOS users: A wayfinding feature at the bottom of the page helps you locate your pickup or vehicle with visual, audio and haptic cues.
When the car arrives:
• The app will inform you how long the car will wait
No pets are permitted, but service animals are welcome.
• To unlock the doors, tap unlock car in the Waymo One app
• Up to 4 passengers can ride
• When you're ready to go, tap START RIDE. Don't forget to buckle up!
Check out this video to discover how to stay in-the-know along your journey and how to get support if you need it during your rides:
Riding with Waymo One| During your ride
To connect to help at any time, press the Support button. You can always call through the "Support" tab of your Waymo One app.
If you have questions, please reach out to Support.
When you're ready to go, tap the START RIDE button in the car, or your app. Don't forget to buckle up!
To pull over the car, press the Pull over button in your app or the passenger screen, and we'll find a safe spot to stop.
Give feedback about the Waymo One app, recent trips, or anything else that’s on your mind. Waymo is learning and evolving our service based on your feedback.
Anytime
To give us feedback at any time before, during, or after a trip:
1. Tap Feedback in the bottom menu
2. In the “What was good or bad?” text box, comment your feedback
Things we like to hear about:
In the event of a collision, please follow any instructions given by the autonomous specialist. Support may also contact you and can assist with arranging alternate transportation or calling emergency services, if necessary.
Our goal is to build the Most Experienced Driver to improve road safety, but an autonomous vehicle cannot avoid or prevent all collisions, some of which could result in injury or death.
May 9, 2018 · Waymo is working towards a lofty goal: launch a self-driving ride-hailing service this year. Can it pull it off? That remains to be seen. But let's back up. Just what, exactly, is Waymo?
Dec 20, 2023 · Waymo analyzed 7.13 million fully driverless miles in three cities — Phoenix, Los Angeles, and San Francisco — and compared the data to human driving benchmarks to determine whether its cars...
