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  1. Jul 17, 2023 · EE are the fastest 4G network according to them and O2 are the slowest. Their results show typical 4G speeds of 16.8 Mbps on O2 while EE raced ahead with typical speeds of 44.7 Mbps. But those results don’t tell the whole story. In testing, we got speeds as low as 12 Mbps and as high as 130+ Mbps on EE and speeds between 5 Mbps and 95 Mbps on O2.

    • EE vs O2 Plans and Pricing
    • EE vs O2 Coverage
    • EE vs O2 Speeds
    • EE vs O2 Customer Service
    • EE vs O2 Wi-Fi Hotspots
    • EE vs O2 Roaming
    • EE vs O2 Bonuses and Rewards
    • EE vs O2 5G Coverage
    • Overall Winner: EE

    EE and O2offer some of the best coverage, speeds and customer loyalty schemes around. In turn, that means their phone and SIM-only prices are a bit higher than the likes ofVOXI and Smarty. But as we'll see, you get a lot for your money...

    At the time of writing, EE’s 4G coverage spans 99% of the UK population. While O2’s population coverage comes in at 95%. We take a closer look at how the networks compare for 5G coverage further down.

    EE’s 4G service is faster than O2's, with an average download speed of 32.5Mbps, according to Open Signal’s April 2019 Mobile Network Experience report. Average 3G speeds for the period measured were 5.8Mbps. O2 customers get an average speeds of 14.1Mbps and 4.9Mbps for 4G and 3G respectively, during the same period.

    In Ofcom’s study for the last quarter of 2018, EE outperformed O2 for customer service. But not by much. O2 generated 3 complaints per 100,000 customers during the period. EE generated just two complaints per 100,000 subscribers. Both networks offer UK-based support, which is free to call from your mobile. EE’s call centre is open between 8am to 9p...

    O2 customers get access to millions of free-to-use O2 WiFi hotspots around the UK, so are able to save their paid-for data allowance and get online in areas where reception is bad. EE customers can connect to BT WiFi network of five million hotspots free of charge. Among the locations you'll find them are Starbucks, shopping centres and at Thistle,...

    EE offers inclusive roaming in 48 locations on its Smart Plans and cheaper Essential Plans. However, Smart Plan customers can extend this to locations beyond Europe by choosing this as their Swappable Benefit. Essential Plan customers who want to extend their roaming range can sign-up for an add-on for an additional charge. O2 offers inclusive roam...

    At the time of writing, EE is offering all new customers three-months’ free BT Sport and six-months’ free Apple Music. EE customers on Smart plans get to choose from a range of Swappable Benefits, such as BT Sport app or a Roam Further Pass. There’s also the Video Data Pass that lets you watch as much Netflix, BBC iPlayer, YouTube, BT Sport or Prim...

    EE has rolled out 5G to six cities at the time of writing. But plans to make 5G available in 26 towns and cities between 2019 and 2020. O2’s 5G service goes live October 2019 in six cities. By summer 2020, it’s aiming to cover 50 towns and cities across the UK. Find out more about 5G with simple, one-stop guide

    O2 has the edge when it comes to customer incentives. But EE trumps O2 for all the key measures of network quality, such as coverage, speeds and customer service. Which makes it our winner.

    • Jonathan Leggett
  2. Sep 18, 2023 · EE vs O2: Speeds. EE wins hands down when it comes to 4G speeds. Independent tests show that EE's average download speeds clock in at around 52.6Mbps, compared with O2 at just 18Mbps. EE is the clear winner, by some distance. While 5G data is harder to come by, independent tests show that EE's average 5G download speeds range between 122 ...

    • Rob Baillie
  3. O2’s 2G and 3G coverage are solid, but the network’s 4G coverage lags behind other major providers. Looking at Opensignal’s April 2021 report, we see that O2’s average 4G download and upload speeds are decent enough, but not as good as EE, Vodafone or Three. O2s’ 4G download speed was measured at 17.3Mbps, while its upload speed was ...

    • hello@halfcooked.co.uk
  4. Dec 3, 2022 · Their Download Speed Experience metric showed average EE speeds of 39.0Mbps compared to O2’s 17.3Mbps. According to RootMetrics, the average speeds of each network (combining results of both 4G and 5G) support this data. Their fastest median download speed was recorded in Hull with 82.8Mbps, while their slowest was in Leeds with 37.7Mbps.

  5. May 11, 2021 · Yet EE have faster 4G speeds, wider geographical coverage, and a stronger customer service record too. If the choice is on price alone, O2 may be the winner, but the EE network offers more to customers.

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  7. Sep 26, 2024 · Winner: O2. Both EE and O2 offer pay-monthly, pay-as-you-go, SIM-only, tablets, laptops, smartwatches and mobile broadband price plans. On a SIM-only basis, the two networks compare favourably on price. When offers are taken out of the equation, O2 tends to offer better value, while EE offers faster data speeds and marginally superior coverage.

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