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  1. Aug 16, 2024 · If you are unable to send emails in Outlook, here are several reasons why your email wasn't sent: Password: If you recently changed your email account password, you'll need to update it in Outlook. To do this, select File > Account Settings > Account Settings. Then, on the E-mail tab, select your email account, click Change, and enter your new ...

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    If after setting up Outlook you run into trouble sending or receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues.

    Fortunately, the Microsoft Support and Recovery Assistant can find and help you fix most issues that affect Outlook or Microsoft 365.

    As a first step, we recommend that you download and run the Support and Recovery Assistant on the affected computer.

    Let us fix your issue: Download and run Microsoft Support and Recovery Assistant.

    For more information about how to store and share files in OneDrive and Teams, see store and share files in OneDrive and Teams.

    •Microsoft 365 help for small businesses on YouTube

    •Find and fix email delivery issues as a Microsoft 365 for business admin

  2. If you can send email while Outlook is in safe mode, creating a new Outlook email profile should allow you to send email again. To start Outlook in safe mode, press the Windows key on your keyboard. In the search box, type outlook.exe /safe, then press Enter. For more information on creating a new email profile, see Create an Outlook profile.

  3. Mar 1, 2019 · Under Account Aliases, click Add Email. Under Add an alias , click the radio button for Add an existing email address as a Microsoft account alias . Click the button Add Alias .

  4. There are Microsoft diagnostics that you can run to troubleshoot connectivity issues. The diagnostics perform automated checks to detect issues and provide possible solutions to fix them. Select Run Tests: Outlook User Connectivity to download and run the diagnostic. This feature requires a Microsoft 365 administrator account.

  5. Oct 4, 2023 · In the Profile Name box, type the name of your new profile and click OK. 5. After that, select Manually Configure Server Settings. 6. On the Choose Service page, click Internet E-mail, and click Next. 7. Fill in the boxes in the Internet E-mail Settings dialog box. Make sure that the Account Type setting is set to POP3. 8.

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  7. Jun 6, 2023 · Select Yes in the User Account Control prompt. Choose Quick Repair and select Repair. If your issue persists, choose Online Repair in the repair tool and select Repair. 8. Create and Use a New Outlook Profile. Your profile in the Outlook app may be corrupt, causing you to be unable to send your emails.

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