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  2. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed.

    • Basic Fixes: Make sure your computer isn't muted. It's easy to forget that you turned down your computer's volume. Before you do anything else, press the "Volume Up" button and look for an indicator that the volume is rising.
    • Checking the Audio Mixer: Right-click on ('Volume' icon). It's the speaker-shaped icon in the bottom-right corner of the screen. Doing so will prompt a drop-down menu.
    • Changing Speaker Format: Unplug all audio devices from your computer. This includes headphones, speakers, and anything else that might plug into your computer's headphone jack.
    • Updating Windows Audio Drivers: Open the Start menu. To do so, either click the Windows logo in the bottom-left corner of the screen, or press the "⊞ Win" key.
    • Stefanie Fogel
    • Check your cables and volume. Verify your speakers or headphones are plugged into the proper jacks and the volume is turned up. Then, check your volume levels within Windows by right-clicking the speaker icon in your system tray, then select Volume Mixer from the list of options.
    • Verify that the current audio device is the system default. If your speakers or headphones use a USB or HDMI port, you might need to make that device your default.
    • Restart your PC after an update. A lot of Windows 10 updates require the restart your device after installation, and if you haven't done so yet it could cause your audio problem.
    • Try a System Restore. If you still have no sound after installing the updates, you could try going back to a previous system restore point. Windows creates one whenever it installs an update for your device, just in case there's a problem.
  3. Sep 24, 2021 · Sometimes, even a new Windows 10 update can conflict with your audio driver or sound card software and cause a sound problem. Regardless of what’s causing your acoustic troubles, we’ll walk you through various fixes you can try to get your PC’s sound back on.

    • Why can't I hear sound on Windows 10?1
    • Why can't I hear sound on Windows 10?2
    • Why can't I hear sound on Windows 10?3
    • Why can't I hear sound on Windows 10?4
    • Why can't I hear sound on Windows 10?5
    • Kevin Parrish
    • Make Sure Your Audio Isn't Muted. There's nothing more embarrassing than yelling at the PC over sound issues stemming from an unintentional press of the microphone's mute button.
    • Verify the Default Audio Device If You Can't Hear Sound. Generally, you should only have one installed audio device. However, the list stacks up once you begin piling on external devices like the HTC Vive, a wireless Xbox controller, a headset, and so on.
    • Run the Windows Audio Troubleshooter. Windows 10 offers a built-in troubleshooter that scans the system and offers potential fixes for audio issues. Press the Windows key, type "Find and Fix Problems with Playing Sound"" in the Start Menu's search field, and select "Find and Fix Problems with Playing Sound" in the results.
    • Reboot the Audio Services to Fix Audio Problems. Tap the Windows key, type "Services" in the taskbar's search field, and select the Services desktop app in the results.
  4. Aug 20, 2018 · Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot. Try rolling back the sound driver in Device Manager reached by right clicking the Start button. Choose Sound controller device, then Driver tab, then Roll back if available.

  5. Mar 24, 2018 · First, run the Playing audio troubleshoot - open Start > Settings > Update & security > Troubleshoot. Scroll down, select Playing audio. Click Run the troubleshooter. When complete, restart your computer then check if audio is working again.

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