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Mar 14, 2024 · If a single user in your organization is having trouble receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues. Fortunately, Microsoft Support and Recovery Assistant finds and helps you fix most issues that affect Outlook or Microsoft 365.
Apr 12, 2019 · If you are using office 365 business email account, please check this issue on the Outlook Web App (OWA) side. If issue persists, please involve your admin to trace if the incoming messages has been routed to Exchange Online Protection (EOP) via running a message trace.
Aug 16, 2024 · There can be many reasons why you are not receiving emails. Here are some settings you can check. Check your spam folder for missing emails. Make sure your mailbox isn't full or close to its limit. You can manage your storage using the following link. Start by deleting emails with large attachments to free up more storage space.
May 17, 2018 · Please try to send email to yourself via using Outlook Web App (https://outlook.office.com) to see whether you can receive it. If it is specific sender issue then try to add the sender IP addresses/ email address or domain to allowed/safe senders list to see whether the problem still occurs.
Issues sending and receiving email. If after setting up Outlook you run into trouble sending or receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues.
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Do you have a Microsoft 365 account?
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When you can't send or receive Microsoft 365 email, use these steps to find and fix problems with Outlook.