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  1. 2 days ago · If you can't update or restore your iPhone or iPod touch. You can put your iOS device in recovery mode, then restore it using your computer. In these situations, you might need to use recovery mode to restore your device: Your computer doesn't recognize your device or says it's in recovery mode.

    • Apple’s Support Article Doesn’T Cut It
    • Update iTunes on Your Computer
    • Reboot Your Computer
    • Hard Reset Your iPhone When It’S Plugged Into The Computer
    • Try A Different Lightning / USB Cable
    • Use A Different USB Port Or Computer
    • Dfu Restore Your iPhone
    • If All Else Fails: Options For Repairing Your iPhone
    • Happy Restoring!

    Apple’s own support page about what to do when your iPhone won’t restore is very limited, and frankly, it’s incomplete. They suggest a couple solutions, and they’re valid, but there are numerous reasons why an iPhone won’t restore with iTunes. In fact, this issue can be traced to both software and hardware problems — but it’s easy to solve if you a...

    First off, it’s important to make sure that iTunes is up-to-date on your Mac or PC. It’s easy to check! On a Mac, follow these three steps: 1. Open iTunes on your computer. 2. Look towards at the left-hand side of Apple toolbar at the top of your screen and click iTunes button. 3. Click Check For Updates from the drop-down menu. iTunes will then ei...

    If your iTunes is already up-to-date, the next step in fixing your iPhone is to reboot your computer. On a Mac, just click the Apple button at the upper-left-hand corner of the screen and click Restart from the bottom of the drop-down menu. On a PC, click on the Start Menu and click Restart.

    We don’t always recommend hard resetting your iPhone, but it may be a necessary step when your iPhone won’t restore. Make sure your iPhone is plugged into your computer while performing the hard reset. The process of hard resetting an iPhone depends on which model you have: 1. iPhone 6s, SE, and older: Simultaneously press and hold the Home button ...

    Oftentimes, an iPhone won’t restore because a broken or otherwise faulty Lightning cable. Try using a different Lightning cable, or borrow one from a friend. Additionally, using third-party cables that are not MFi-certified by Apple can cause restore problems. MFi-certified means that Apple has tested the cable to be compliant with its standards an...

    Problems with the USB port on your computer can cause the restore process to fail, even if that same port works with other devices. An iPhone won’t restore if one of your USB ports is damaged or doesn’t supply enough power to charge your device throughout the entire restore process. With this in mind, always try using a different USB port to restor...

    It’s time to try a DFU restore if, after trying a new USB port and Lightning cable, your iPhone still won’t restore. This is a special type of restore that clears your iPhone’s hardware and software settings, giving your iPhone a completely clean slate. Oftentimes a DFU restore will let you restore iPhones that are experiencing software difficultie...

    If your iPhone is still not restoring, there’s a chance that your iPhone needs to be sent in for repair. Luckily, this doesn’t have to be an expensive or time consuming process. If you decide to go to an Apple Store for help, make sure to make an appointment at the Genius Bar first so you don’t end up waiting in a very long line. If you’re looking ...

    In this article, you learned how to fix an iPhone that won’t restore, and if you ever have the problem again, you’ll know exactly what to do. I hope this article helped you to fix your iPhone, and let us know if it did in the comments section below!

  2. Find out what to do if you see an error when you update or restore your iPhone or iPod. If you can’t update or restore your device with recovery mode, you can’t use recovery mode because of broken buttons or your device is stuck in Activation Lock, contact Apple Support .

  3. Dec 18, 2023 · The “iPhone could not be restored. An unknown error occurred (-1)” issue is one major challenge that may come up when updating or restoring an iPhone. The error can send your iPhone into a...

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    • Force restart to get out of Recovery mode. You might be able to exit Recovery mode by restarting your iPhone. Of course, you can’t restart your iPhone in the usual way, because nothing shows up on the screen.
    • Restore your iPhone using a computer. When your iPhone is stuck in Recovery mode, the iTunes or computer symbol on the screen prompts you to restore it with a computer.
    • Put your iPhone in DFU mode to restore it. If restoring the operating system on your iPhone didn’t work, there might be a problem with the firmware.
    • Schedule a physical repair for your iPhone. If your iPhone is still stuck in Recovery mode after restoring the firmware and the software, there must be a hardware problem with the device.
  4. May 10, 2022 · 6 points. My iPhone will not restore to factory settings. I've purchased a new iPhone. I wish to restore my previous phone to factory settings. If I do the method via the iPhone. I'm prompted to upload Data to iCloud, my new phone is fully up to date so I select Skip Backup as I do not require this - the process just hangs indefinitely.

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  6. Nov 28, 2021 · Community Specialist. Nov 29, 2021 5:31 PM in response to murilowrj. Hello murilowrj, We understand you are having an issue with restoring your device using iTunes and we're happy to help. To start, let's complete the steps listed here: If you can't update or restore your iPhone or iPod touch to try to resolve the issue.

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