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  1. If you see messages piling up in your Outlook outbox or people you're sending messages to aren't receiving them, try the following methods to fix the issue. Personal email Business email. Important: If your Microsoft cloud storage is full, you cannot send or receive email.

  2. In this article. Check whether there's a problem in Outlook or another email app. If Support and Recovery Assistant doesn't fix the issue, try these admin tools. When users report that they aren't receiving email, it can be challenging to determine the cause.

  3. Jul 25, 2024 · I can't send or receive messages in Outlook - Microsoft Support. This could have a number of causes, here are some steps you can take to diagnose and resolve the issue: Check your Outbox: Sometimes emails can get stuck in your Outbox, make sure there is no backlog. If there is, try sending those emails manually.

  4. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

  5. Jun 6, 2023 · There are many reasons Outlook doesn’t send your emails. Some of these reasons are that you’ve activated Outlooks offline mode, your entered email address is incorrect, your attached file size exceeds the allowed limit, Outlook’s core files are corrupt, and more.

    • Why can't I send and receive emails from Outlook 365?1
    • Why can't I send and receive emails from Outlook 365?2
    • Why can't I send and receive emails from Outlook 365?3
    • Why can't I send and receive emails from Outlook 365?4
  6. Mar 20, 2024 · If you are unable to send or receive emails in Outlook, there are several troubleshooting steps you can take: 1. Check if Outlook is disconnected or in offline mode. If so, toggle between offline and online mode by selecting the "Work Offline" option in the "Send/Receive" tab. 2. Ensure that you are connected to the internet.

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  8. If after setting up Outlook you run into trouble sending or receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues. Fortunately, the Microsoft Support and Recovery Assistant can find and help you fix most issues that affect Outlook or Microsoft 365.

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