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Aug 8, 2023 · If you sent a text message and see that it was never delivered, there's usually a logical explanation. This wikiHow article will teach you simple ways to find out why your messages aren't being delivered, along with easy fixes.
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- Your message was flagged as Spam by the recipient’s carrier. With the rise of text messaging, carriers started protecting their subscribers from SMS spam.
- You need a different type of phone number. There are two types of messaging — A2P (application-to-person) and P2P (person-to-person). And these types require different kinds of phone numbers.
- You’re sending too many messages. Similar to the point above, if you’re sending a lot of text messages and are doing SMS blasts, your messages might be caught in the spam filter.
- The recipient opted out of messages. Most platforms offering SMS have a built-in system for recipients to opt out of messages. In OpenPhone, if someone texts back “STOP,” they will no longer be eligible to receive texts from you.
- The recipient's phone is switched off. If you get a busy signal while calling, you try again later. But in the case of a message not delivered on the first try, it is automatically re-sent at certain intervals.
- False negative. Sending SMS text messages also requires receiving delivery reports (DLR) from carriers or operators. When the operator fails to respond with the correct receipt, the sender isn't notified of the delivery, and it's marked as a 'Failed' message.
- The number is roaming (abroad) When trying to contact a number that is currently outside of its home country, you might notice that you can't send text messages to it as easily as before.
- The sender you are using is prohibited. Sometimes, your message won't deliver because some countries or operators block certain types of senders or A2P messaging platforms.
Jun 13, 2024 · 1. Invalid number. This issue often arises due to human error, such as typing the wrong digits or attempting to send a message to a number that has been reassigned or deactivated. Additionally, international formatting errors or missing country codes can also render a number invalid. 2. Opt-out preferences.
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- Your phone number is blocked. The most common issue of failed delivery of text messages is blocked Phone Numbers. You can try as many times as you want to send the messages but as long as the recipient has blocked your contact number on their phone, all your effort is in vain.
- Recipient is experiencing signal issues. Another common explanation of why your SMS text messages didn’t get delivered is signal issues. Many times people’s phones do not receive any signal and they fail to make as well as receive calls and messages.
- Recipient has switched off their mobile. People often switch off their mobile phones because they want privacy, the phone is out of charge or there are some issues with the mobile.
- Your text message is flagged as spam. Phone carriers often have a policy to protect their users against spam text messages. If a phone number receives a spam message, the message will be flagged as spam and will not get delivered to the recipient.
Apr 8, 2024 · If you’re asking yourself, “Why are my messages not delivering?”, it can be helpful to examine the causes of text message errors and how to fix them. This guide aims to unravel the mystery behind text messages not delivering, examining possible causes and actionable solutions.
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1. You’ve got an invalid mobile number. Whenever a human gets involved in data collection, there is bound to be the occasional error. One of the most common reasons for non-delivery is simply that the mobile number (also known as an MSISDN) is incorrect. Either the customer gave you the wrong number or you entered it incorrectly into the database.