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      • Fortunately, this is normal and there is no need to worry. The message may appear when repair work has been done to your device. For example, the battery has been replaced with a new battery. The message won't affect your device’s performance. However, it will be visible on the lock screen for 4 days, and for a further 15 days in your Settings.
  1. Feb 3, 2022 · I replaced my iPhone 11 screen with an aftermarket screen. Now my phone continuously shows a message indicator in Settings notifying me on an ‘Unknown Part’. How can I turn this indicator off in settings?

  2. Updated. So, you're stoked about the iPhone you just bought on Back Market, but it’s displaying an "Important Message" from Apple regarding your battery, display, or camera. For example: "Important Battery Message - Unable to verify this iPhone has a genuine Apple battery.”

    • Restart Your iPhone
    • Close The Camera App
    • Check For Software Updates
    • Reset Your iPhone
    • Contact Apple Support

    Sometimes a simple restart of your iPhone can fix the “Unknown Part” iPhone camera error. To do this, press and hold the power button until the Slide to Power Off slider appears. Swipe the slider to turn off your phone, wait a few seconds, and then press and hold the power button again to turn it back on.

    If the error occurs while using the camera app, try closing the app and reopening it. To close the app, swipe up from the bottom of your screen and swipe left or right to find the camera app. Swipe up on the app to close it, and then reopen it from your home screen.

    Ensure that your iPhone’s operating system is up to date. Go to Settings > General > Software Updateto see if any updates are available. If an update is available, download and install it on your device.

    If none of the above steps work, you may need to reset your iPhone to its factory settings. To reset your iPhone, go to Settings > General > Reset > Erase All Contentand Settings.

    If all else fails, and the “Unknown Part” iPhone Camera error persists, it may be necessary to contact Apple Support.They can assist you in getting a replacement device or replacing the camera module. By following these troubleshooting steps, you should be able to resolve the “Unknown Part” error on your iPhone camera.

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    • January 10, 2002
    • Editor-In-Chief
  3. Aug 31, 2021 · ALL new iPhone’s screen and batteries have an IC chip on them. No matter if you’re using an OEM screen or battery from another iPhone, you will always get the “non-genuine Apple part” mesg. Only way to get rid of it is to transfer the IC chip from the original screen to another OEM Apple screen.

  4. Sep 2, 2024 · The “Unknown Part” message appears on your iPhone’s lock screen and Settings app to inform you that a component has been replaced with a non-genuine Apple part. This typically happens after repairs by unauthorized third-party services.

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  6. So you’ve had your iPhone repaired but it’s displaying an “Important Message” from Apple regarding your battery, display, or camera. For example: “Important Battery Message – Unable to verify this iPhone has a genuine Apple battery.” Or, maybe you see “Unknown Part” under the “Parts and Service History” section in Settings.

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