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Surfly is a visual engagement tool for sharing web sessions online. With Surfly’s high-quality co-browsing technology, you can help customers and agents to connect and collaborate like they’re sitting side by side. Provide a customer experience equal to a face-to-face meeting at the click of a button with Surfly’s market-leading co ...
With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. Surfly’s key features include: - Document sharing - Video chat - Control switching - Field masking - Action logs - Behaviour control - Customisable UI - Security and privacy compliance - Single sign on.
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Pros. Cons. Recommendations. Surfly offers a range of features that help businesses solve various problems. One of the biggest advantages of this product is its co-browsing feature, which allows companies to provide remote support and instruction to clients without requiring them to use third-party meeting software.
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Surfly have been a joy to work with, the system has been reliable and is easy to use and as a team they take feedback seriously actioning any system errors and development ideas. Pros The Screen sharing, ease of use and privacy features are the obvious stand outs but also what made Surfly such a success within our business was the ease of implementation along with the dedicated support offered ...
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Dec 8, 2022 · Surfly is actively hiring across sales and engineering | Image Credit: Surfly Surfly’s interaction technology for the web is the need of the hour for a wide range of industries. However, to get started quickly, the company has collaborated with Salesforce and is even about to offer its app on the AppExchange, which enables new customers with a standardised solution.
Pros: Surfly comes with an easy to use Cobrowse and Video functionality to support Customer Engagement and Customer service sectors. This will give an additional tier to get closer to Customer excellence. Surfly presales and after sales support is amazing. Surfly is always available to support their partners and customers.
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Nov 17, 2021 · Surfly’s solution distinguishes itself by its code-free deployment; there is no need to download or install code to begin using it. This capability is a game-changer; removing this hurdle makes deployment faster and simpler.” Surfly’s Co-browsing solution enables businesses to achieve a high customer engagement experience.
