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- As people from different cultures interact on a daily basis, intercultural conflict likely arises from perceived cultural differences in beliefs, norms, and values, and from cultural misunderstanding or ignorance and different expectations.
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Understand how and why individuals manage conflict in various ways and be able to suggest more productive ways for handling intercultural conflict. Explain the four-skill approach to managing intercultural conflict.
Let's explore the most common causes of conflict in intercultural team. We cover essential topics such as differences in communication style, cultural values and ethnocentrism.
Jul 21, 2020 · Intercultural conflicts are often characterized by more ambiguity, language issues, and the clash of conflict styles than same culture conflict. Intercultural conflict characteristics rest on the principles discussed in greater depth in the foundation chapters.
Aug 15, 2020 · To foster this competence, this chapter examines communication accommodation for managing miscommunication, causes of conflict, and possible paths towards resolving it. The discussion closes with an examination of what it means to become a more effective intercultural communicator.
- Zsuzsanna Ittzés Abrams
- 2020
Explain why face and facework important in conflict. Identify and understand the conflict styles. Identify the four ways to deal with conflict. Understand how and why individuals and cultures approach conflict in various ways. Explain the Seven-Step and Four-Skills Approach to managing intercultural conflict.
Jun 30, 2022 · Analyze barriers to effective intercultural communication. Define and give examples of ethnocentrism. Define and give examples of stereotyping.
Conflict, as part of interpersonal interactions, occurs in specific cultural settings. Viewing conflict as cultural behavior helps explain why disputes over seemingly similar issues can be handled so dissimilarly in different cultures.