Search results
People also ask
Why is AOL Mail not working?
Does AOL Mail have a password problem?
How do I fix a problem with AOL Mail?
What happens if I don't sign in to AOL Mail?
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access...
- Update Your AutoFill Settings
Get live expert help with your AOL needs—from email and...
- Create a Strong Password
Creating a strong password is the best and easiest way to...
- Find and Remove Unusual Activity on Your AOL Account
Depending on how you access your account, there can be up to...
- Download Or Update Your Web Browser
Get live expert help with your AOL needs—from email and...
- Login
Sign in to your AOL account to access your email and manage...
- Secure Your Account
• Use a strong password and change it regularly - Create a...
- Account Management
Learn how to manage everything that concerns your AOL...
- Update Your AutoFill Settings
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your...
Reset web settings. Fix password problems. Use a different browser. Clear your browser's cache. Enable Java Applet Scripting. Disable firewall or pop-up settings. Learn how to fix...
- Overview
- Login Problems (Web & Mobile Ap
- Not Receiving Mail (Web & Mobile Ap
- iPhone, iPad, & Mac Mail Problems
- Windows & Android Mail Problems
Are you having trouble sending or receiving messages in AOL Mail? These troubleshooting tips will have you back on track in no time! Whether you sign in on the web, in the AOL Mail mobile app, use apps like Window Mail or Apple Mail, there's usually a quick fix for all AOL Mail problems, including frustrating password issues.
AOL deactivates accounts that haven't signed in within 12 months.
AOL Mail won't work properly in a browser if JavaScript is disabled. Ensure it is enabled to continue using AOL Mail.
If you use another email app on your phone, make sure it does not use POP3, as it may prevent you from finding your emails on the web.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Make sure your account isn't deactivated.
AOL will deactivate your account if you haven't signed in over the past 12 months.
They may also deactivate your account if it was used to violate their terms of service. To find out if your account was deactivated, visit
if you don't see your messages.
If you don't see any messages when you sign in on your web browser, you may be seeing AOL's default Today screen instead. Clicking
will take you to your inbox.
To disable the Today screen, click
, and then remove the checkmark from "Show me Today on AOL when signing in."
Make sure all messages in your inbox are shown.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email using your iPhone, iPad, or Mac's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password. Here's how you'll do it:
Open a web browser and go to
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email in Outlook, Windows Mail, other Windows mail apps, or your Android's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password and use that to sign in. Here's how you'll do it:
Open a web browser and go to
Aug 22, 2024 · Current outages and problems for AOL. Is your internet down or slow? We show what is going on.
- (226)
Jan 19, 2024 · The following are the common issues a user might experience with AOL Mail, with troubleshooting tips for possible fixes. Unless otherwise specified, these settings are found under Options > Mail Settings, which is directly under your username in the top right corner. AOL mail settings tab.
Mar 4, 2021 · login in to aol account ( the one you cant use on outlook) on a browser. click on the username on the top right of the page (you email name) select "account security". scroll to the bottom and tap "manage app passwords". tap the drop down menu "select your app". select "outlook desktop".
