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What to do after 48 hours have passed since your estimated delivery date. For orders shipped by Amazon, contact Customer Service within 30 days of the estimated delivery date. Contact the seller if your order was shipped and sold by a third-party seller. Was this information helpful?
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- Where's My Stuff
If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. Look for a notice of attempted delivery. Look around the delivery location for your package. See if someone else accepted the delivery, unless you have health or safety concerns about doing so.
Top subscription boxes – right to your door. PillPack. Pharmacy Simplified. Amazon Renewed. Like-new products. you can trust. What to do when your package is not delivered, when tracking shows package as delivered but you haven’t received it or when you have other delivery issues.
If you have not located the package after following the steps above, you can: If your order is shipped and sold by a third-party seller, contact the seller directly for assistance. Go to Contact a Third-Party Seller. If your order was shipped by Amazon, contact Customer Service within 30 days of expected delivery.
Sep 18, 2024 · Talking to customer service. Once it's time to talk to a customer service rep, the process is somewhat simple. Customers simply confirm that they purchased a product and that it hasn't arrived ...
Click on "Returns & Orders", just to the right of the sign in button. After clicking the "Track package" button for yet-to-be-delivered orders, you might see which carrier shipped the package, the tracking ID, options to return or replace items or buy again, and/or the status of the order.
People also ask
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What if my order didn't arrive on the estimated delivery date?
Visit Your Orders and select Track Package to access the progress tracker for your order. Your progress tracker contains the most updated information about your order including the estimated delivery date. For orders delivered by a third-party carrier, you can also find updates on the carrier’s platform. Visit our Carrier Contact Information ...
